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Respectfully, we do not require the assistance of recruiters at this time – please do not call the office. Any associated calls or emails will be screened accordingly. About Medserv Medserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.
Role Overview
Due to continuous growth at Medserv, we are actively looking for a Patient Administrator to join our Remote Practice Management team based out of Athlone. You will be working closely with a Medical Secretary, together ensuring you are meeting client expectations. On a day to day basis you will be dealing with a high volume of calls, from patients, secretaries and other medical professionals. You will also be involved in taking payments, issuing correspondence as well as scanning and filing key documents.
Duties And Responsibilities
- Managing calls from patients, secretaries, and other medical professionals
- Issuing correspondence to patients
- Assisting with aspects of clinic management
- Managing internal and external email queries
- Working as part of a team
- Dealing with ad-hoc duties as they arise
Requirements And Skills
- Attention to detail is essential
- Strong understanding of Excel, coupled with a willingness to learn
- Comfortable speaking with clients or third parties, i.e secretaries, hospital personnel
- Ability to work on own initiative
- Ability to multi-task/be flexible to the needs of the role
- Ability to communicate/report effectively with manager/team members/clients and third parties
- Motivated to work & achieve defined team targets
Package
- Salary: €25,000 – €27,000
- Performance bonus (Team based)
- Company bonus
- Corporate Health insurance with Irish Life
- Pension contribution
- Maternity & Paternity leave (T&C’s apply)
- Life Assurance
- Gym membership
- Flexi-start
- Dedicated EAP provided by Health Assured
- 21 days AL as standard with an additional 2.5 days discretionary. Additionally, there is further accrual based on length of service
- Holiday Plus Scheme to purchase additional leave
- Professional development support through the UCD Professional Academy (T&C’s apply)
- Regular sports and social events
- Healthy food with comfortable on-site recreational facilities
- Access to tax incentive schemes i.e. commuter schemes and bike to work
- 35-hour working week compensated at a 40-hour week
- Travel opportunities
Additional Info
- This is a full-time position with rotating shifts (8am – 4pm, 8.30am – 4.30pm, 9am – 5pm)
- All offers of employment are subject to a valid work permit
- Role commences immediately
