Description
Main accountabilities include: Supervise employees assigned to work specific jobs at front counter or on airline accounts and assist with ongoing service performance. Ensures that employees are fully trained on company policies and procedures including telephone, IT and accounting procedures, security processes and policies and operation of customer and in-house cargo systems. Ensure that customers service issues are addressed and corrective action taken to ensure quality of service. Ensure proper recording and management of cargo for accounting purposes. Oversee regulatory procedures are followed (CBSA, Transport Canada, etc.) in relation to cargo shipments processed, and ensure effective communication with customer and warehouse for same. Perform new employee introduction to work area, explain work rules, uniform policy, time clock processes, office-terminal procedures and provides overview of department operations. Train employees on specifics or assigns employees to work with an experienced representative. Manage employee rosters and time and attendance disciplines. Other duties as assigned. Qualifications and Experience: One year college certificate or technical school, six months related experience or equivalent combination of education and experience. Ability to lead a team of cargo agents. Must have current driver’s license with no violations over the past 5 years. Familiarity with operational processes and ability to work within airline cargo systems. Must hold or be able to obtain a valid RAIC. Must be able to work different shifts as operational needs require.
With Staff Management | SMX, you’ll get a weekly paycheck, learn new skills, meet new people, and work with a...
Apply For This JobPURPOSE: Provide statistical consulting and technical support as it relates to the design and statistical analysis of clinical studies. Determine...
Apply For This JobPrincipal Education Department ABOUT THE NEW SCHOOL – Come Join the Team! The Elsie Fabian School opened its doors September...
Apply For This JobJob Summary: DESCRIPTION D’EMPLOI – SPÉCIALISTE AU SOUTIEN TECHNOLOGIQUE CLIENT Emplacement: Toronto, ON, Calgary, AB, ou Vancouver, BC Division: Ticketmaster...
Apply For This JobProduction Line Worker PeopleReady of Barrie, ON is now hiring Production Line Workers! As a Production Line Worker, you will assemble...
Apply For This JobRequisition ID: 344470 Competition #: SS-23-1253 Position Number: 714-7135010-C100-01 Posting End Date: September 12, 2023 City: Notre Dame de Lourdes...
Apply For This Job