What you will do:
As a brand ambassador, you are the first and central point of contact for all visitors and clients either in person or on the phone
Receive clients in a professional manner and will personal arrange contact with the appropriate individual or department ensuring a luxury experience
Provide support to Service Department during handover of loaner vehicles, invoicing and cashing out
Coordinate shuttle and valet transportation for clients
Provide support to Sales Department with floor control and dealership traffic
Promptly and efficiently operate the dealership telephone switchboard and field calls to the appropriate departments
Support the success of Q café, with occasional duties as a barista, as part of the client experience team
Provide support in the sales of Mercedes-Benz boutique accessories – advising, entering orders, selling and invoicing.
Maintain a welcoming atmosphere and ensure order and cleanliness of all client areas
At times, business needs arise and you may be asked to complete other duties as required.
What you will bring to the role:
A proven track record of superb teamwork
A commitment to excellence and a history of providing customer service that goes above and beyond what people expect.
You have excellent communication, problem solving, task planning, and organizational skills
Availability during business hours of Mondays to Saturdays (7am) to closing (8pm)
Sophisticated look and presence is a must, similar to the first impressions of Mercedes-Benz vehicles
As a professional, dedicated and customer focused Receptionist/Concierge for Mercedes-Benz Burlington, you’ll have the opportunity to grow professionally in an environment that rewards commitment, enthusiasm and performance.
We thank all interested candidates but only those selected for an interview will be contacted.
Required education & experience:
High school or equivalent
Reception Experience is an asset
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