Mercedes-Benz Peterborough Looking for Sales Representative at Peterborough, Ontario, Canada Full Time

Job Summary

Mercedes-Benz Peterborough has received the coveted Star Dealer Award seven years in a row. We are looking for someone who is enthusiastically devoted to Mercedes Benz. You love our brand and have the drive to learn about the automotive industry. You are impressed with the Mercedes Benz legacy and can easily identify with what the star represents.

Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

As a Sales and Leasing Consultant you will hone your sales, customer service and communication skills.

Benefits

• Excellent Group Benefits package.
• Training and support programs.
• Mentorship and development.

Job Purpose

Sales Consultants are responsible for the sale and lease/finance of New or Pre-Owned vehicles to existing or new customers. They are expected to meet both sales quota and gross profit targets on a consistent basis. Sales consultants must also meet, (or exceed), CSI (customer satisfaction), objectives.

Core Accountabilities

• Establish and nurture customer relationships for the purpose of selling New or Pre-Owned vehicles.
• Handle incoming sales traffic (on the telephone, internet, and in person).
• Qualify all prospects.
• Arrange trade-in appraisals through the Sales Manager.
• Liaise between prospect and sales management during negotiations.
• Turn over all sales customers to the finance office.
• Arrange New and Pre-Owned deliveries through sales management and the finance office.
• Actively prospect new customers on a continuous basis.
• Follow up with past deliveries ensuring the customers’ expectations have been satisfied.
• Research and study product changes.
• Familiarize yourself with all manufacturers’ sales, lease and finance programs.
• Make annual, lease maturity contact calls with existing client base.
• Keep apprised of competitive products.
• Review historical performance vs. objectives together with management with the aim of setting annual sales objectives for the New Year.
• Participate in off-site marketing and advertising initiatives as required by sales management.
• Assist in the arrangement of showroom display as required.
• Participate in off-site product and skills training programs.
• Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
• Keep apprised of all applicable federal, provincial and local laws which govern retail auto sales
• During delivery process, escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department, including Management.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid Ontario G Driver’s Licence.
• Clear Driver’s Abstract.
• Valid OMVIC registration (an asset)
• Strong business acumen.
• Professional appearance.
• Ability to sell the minimum quota according to dealership objectives.
• Excellent communication skills: verbal and written.
• Excellent customer service skills.

Personal Attributes

• Passion, motivation, focus and leadership skills.
• Results focused approach.
• Team player.
• Strong communication skills both written and verbal.
• Ability to influence, negotiate and mediate effectively.
• Strong attention to detail.
• Ability to maintain confidentiality and professionalism.
• Excellent interpersonal and team building skills.
• Strong time management and organizational skills.
• Honest, courteous, and able to demonstrate strong work ethics.
• Driven and ability to work with minimum supervision.

APPLY FOR A REWARDING CAREER TODAY!

Please email your cover letter and resume to careers@mercedesbenzptbo.ca

We thank all applicants for their response; however only those considered for an interview will be contacted.

Mercedes Benz Peterborough is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email)