Mercer Looking for Executive Assistant at Toronto, Ontario, Canada Full Time

Executive Assistant – President, Mercer Canada

What can you expect?

• As an experienced and committed professional, you will be an executive assistant to the President of Mercer Canada (primary) and provide administrative support to the Toronto Office Leader.
• You will be part of a global workforce energized and united by a common purpose: making a difference in the moments that matter – for our clients, our communities, and our world.
• This is a hybrid role, with a minimum of three days in the office.

What is in it for you?

• A company with a strong brand and strong results to match.
• Regular communication with Mercer leadership and other key stakeholders.
• A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields.
• Competitive pay, and full benefits package – including medical, dental, vision, STD/LTD, life insurance) and generous pension/ savings arrangement.
• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community.
• Colleague Resource Groups that provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

• Provide an effective and responsive support service to the President, the Toronto Office Leader and key stakeholders.
• Manage sensitive, highly confidential, and proprietary information with discretion and the utmost level of confidentiality at all times.
• Manage complex calendars and schedule senior leader & executive level conference calls, video conference meetings, in-person, and on-site/off-site meetings with C-suite executives, and employees – this requires understanding the priorities and key stakeholders for the business and firm, and the ability to schedule across multiple time zones.
• Arrange and coordinate complex and frequently changing domestic and international travel arrangements, logistics, and agendas including international visa and immigration matters.
• Process, coordinate, and file completion of expense reports in a timely manner.
• Answer, handle, and screen telephone calls from C-suite executives, stakeholders, and employees.
• Review executive level documents, ensuring all documents produced adhere to Mercer Canada identity, and document standards and templates.
• Coordinate office-level events with guidance from Toronto Office Leader.
• Organize and file information in a joint electronic filing system.
• Identify and take a proactive approach to assigned tasks.
• Resolve administrative problems by analyzing information, identifying, and communicating solutions and using sound judgment throughout.
• Schedule and organize routine and non-routine activities such as department meetings, activities, and other events.

What you need to have:

• College degree/ certificate
• A minimum of 5 years’ experience in an executive administrative capacity supporting senior or global leaders for a large corporate or consulting/professional services company.
• Experience handling sensitive, highly confidential information with utmost discretion and have an ability to provide sound judgment at all times.
• Strong interpersonal skills coupled with excellent verbal and written communication skills.
• Must be able to juggle significant travel arrangements and take action to plan accordingly once preferences are known without direction.
• Must be flexible with being online to address unexpected disruptions to travel and make alternative arrangements as needed (may on rare occasions include evening or weekends).
• Comfort and confidence in working with senior external and internal stakeholders.
• Highly organized, adaptable to changing priorities, and able to add structure where needed.
• Ability to juggle many tasks at once and follow up on outstanding items.
• Proactive with self-directed decision-making for planning (setting up visitor passes, locations for meetings without direction, etc.).
• Ability to work seamlessly with administrative assistants and other stakeholders across Canada and globally.
• Detail-oriented, high level of accuracy in work product, and meeting commitments.
• Strong Outlook, Excel and PowerPoint skills and working knowledge of other applications of the Microsoft Office Suite.

What makes you stand out:

• Bilingual – English and French
• Project management experience

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact TANA@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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