Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members.
JOB SUMMARY:
The ideal candidate will be someone who has a proven track record of driving commercial Vehicles coupled with training/instructional skills to audit new delivery partners as well as existing drivers. The individual selected for this position will track and audit the driving, product handling and customer service skills of all delivery teams. In addition, the supervisor will conduct safety training according to Metro/CDS well-defined training program for drivers. Through KPI monitoring and follow-up, the supervisor will be an advocate for the required professional behaviors and expectations set forth by Metro/CDS.
MAJOR DUTIES AND RESPONSIBILITIES:
The ideal candidate for this role will be responsible for ensuring delivery driver compliance to Metro/CDS SOPs. This job is also responsible for monitoring policy standards, tracking performance data and customer service feedback of Metro/CDS employees and delivery partners.
CORE COMPETENCIES:
EXPERIENCE/QUALIFICATION:
EDUCATION:
Join Our Team
We are committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.