Metro Supply Chain Looking for Logistics Coordinator – Metro Supply Chain (MTH) Inc. at Montréal, QC Full Time

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment and enables our team to thrive. Over the past 40+ years, we’ve grown into a significant operation of more than 80 sites across North America and Europe and 6,000 team members.

JOB SUMMARY

Takes care of logistics and customer service activities such as responding to inquiries, supporting delivery personnel, handling complaints, all in a prompt, courteous and efficient manner. Responsibilities also include answering the phone, and other clerical duties requested by the supervisor.

MAJOR DUTIES AND RESPONSIBILITIES:

• Route distribution and support to delivery people on the road (monitoring).
• Follow up on orders and notify the customer of any activity related to their merchandise. Correct inventory errors and communicate daily with the client and the operations team to address various issues. Provide proof of shipment to the customer if required.
• Prepare, classify, and distribute billing papers for delivery partners and ensure accurate billing by checking invoices generated by the system.
• Maintain good working relationships with clients by responding to all their requests in a courteous and efficient manner.
• Prepare various reports for the management team
• Control all documents associated with orders
• Coordinate the implementation of a logistics plan to achieve delivery time and productivity objectives.
• Participate in the implementation of work procedures developed jointly with operations, transport, and customer service.
• Assumes responsibility for on-time shipments as prioritized by customer ensuring daily workload is executed well.
• Responsible for organizing in the most efficient way possible the receipt and shipment of merchandise to meet customer needs.
• Monitor productivity levels of operations and communicate problems to supervisor.
• Train staff, when necessary, on procedures, policies, and special projects.
• Promote a clean, safe, and positive work environment
• Other duties as required.

EDUCATION:

• Completion of secondary school or college or equivalent business administration experience is preferred.

EXPERIENCE:

• Related logistics experience would be an asset

CORE COMPETENCIES:

• Knowledge of logistics and planning systems
• Familiarity with computer system hardware and software,
• Exceptional analysis and reporting skills required.
• Demonstrated strong interpersonal, verbal and written communication skills
• Ability to work effectively in a diverse work group.
• Must workday today with little or no supervision.
• Excellent communication skills in both French and English

Join Our Team

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.