Salary range: C$50,000-52,000
Want to work for a fast-growing biotech company?
We are a life science company and leading manufacturer of viral and bacterial antigens and Quality Assessment Products (QAPs™) for the global diagnostics industry. Established in 1988, Microbix is a traded company, listed on the Toronto Stock Exchange and headquartered in Mississauga, Ontario, Canada.
This will be a split position with approximately 50% of working hours being dedicated to each role.
Within Customer service, your typical day would look like this:
· Communicate promptly with Microbix’s customers regarding the following:
o Acceptance of new purchase orders, confirming receipt and prospective shipping dates
o Product pricing and availability
o Product inquires or product issues
o Sending of invoices, shipping details, and product documents as requested
· Processing customer purchase orders in ERP system to create invoices and shipping paperwork
· Create shipment waybills and work with various couriers to ensure orders shipped and delivered on time
· Resolve any issues evolving out of customer shipments in timely manner
· Build a working knowledge of Microbix’s products to better assist customers
· File and maintain paperwork records to accounting and auditing purposes
· Work with other departments, including product coordinator to ensure products are available for sale and deadlines are met
· Work with product management team for special request and shipments
· Other duties as required by Sr. Account Executive and Customer Service Manager
As a Marketing Coordinator, you should be able to:
Required Skills or Knowledge:
Optional:
Please send your portfolio to [email protected]
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