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Job description
Mike Knapp Ford id currently seeking a full time experienced Parts Advisor to join our team in Welland Ontario. Our Parts Advisors are responsible for providing great customer service, selling, organizing, ordering and stocking parts at our dealership.
If you are a reliable, honest, organized, success-driven and detail-oriented individual, who has a strong desire to succeed and be part of a fantastic team, this is the opportunity for you!
Job Duties:
- Greets all customers promptly on the telephone.
- Sells parts through the shop, by phone, over the counter to customers and telemarketing to customers.
- Assists walk-in and wholesale customers with the selection of parts, and informs customers about the product line.
- Provides price quotes and other related parts information.
- Determines availability on out-of-stock items and, if requested by customer, submit emergency order.
- Prepares orders daily for shipment, delivery or pick-up.
- Retrieves parts purchased from stock.
- Reviews files weekly to keep track of back orders and return to vendor items.
- Issues credit for parts returned; ensure invoice number is on hand to verify purchase and pricing (prompt processing of part credits to assist A/R).
- Assists with shipping/receiving when necessary.
- Performs other duties as assigned by Parts Manager.
What We Look For:
- 5+ years of parts experience required.
- Experience with using Serti, Microcat, Progi, and Collision Link software is an asset.
- Excellent customer service skills; working with internal and external customers.
- Ability to learn and utilize electronic parts catalogues.
- Ability to manage multiple priorities using good organizational and time management skills.
- A valid driver’s license and clean driving record.
- Strong communication skills.
What We Offer:
- Competitive compensation plan and health and dental insurance.
- Opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- No Sunday or holiday work, more time for your family.
- A fun place to work!
- We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Mike Knapp Ford Sales will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. We thank all applicants for their interest, however only those selected for an interview will be contacted. To request an alternate format or disability-related accommodations, please contact us by phone at (905) 732-3673.
We thank all applicants only those selected for an interview will be contacted.
Job Type: Full-time
Salary: $33,000.00-$50,000.00 per year
Application questions
You have requested that Indeed ask candidates the following questions:
· How many years of automotive experience do you have?
Job Type: Full-time
Salary: $33,000.00-$50,000.00 per year
Additional pay:
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
Expected start date: 2022-07-11
