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About us
Mike’s Reel Repair is a small business in Chilliwack, BC. We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
We are looking for a Customer Service Representative to provide support to our customers through e-mail, chat and phone. The right candidate will be a self-starter who can work with little supervision. A successful candidate will be able to respond quickly and effectively to customer inquiries and feedback on a variety of product issues.
Responsibilities:
- Take inbound calls.
- Take notes on customer questions and concerns.
- Make outbound calls to customers.
- Answer emails, letters, and faxes.
- Know the company’s policies and procedures.
- Represent the organization in a professional manner.
Job Types: Part-time, Permanent
Part-time hours: 28-32 per week
Salary: $16.00-$17.00 per hour
Benefits:
- Casual dress
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- No weekends
Ability to commute/relocate:
- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 2023-03-17
