Mitsubishi Motor Sales of Canada, Inc. Looking for Analyst, Dealer Network Operations at Mississauga, Ontario, Canada Full Time

Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor Sales of Canada, Inc. will support applicants requiring accommodation during the recruitment process.

All employees are required to espouse MMSCAN’s company values, MMC WAY, and conduct themselves accordingly:

1. Think of Our Customers First; Strengthen Trust

2. Enrich Society

3. Welcome All Facts; Share Difficult News First

4. Conduct and Challenge Yourself Professionally

5. and Respect All; Work as Part of a Broader Team

PURPOSE

The Analyst, Network Operations will be responsible for performing valuable findings & support Dealer Development (DD) & Sales Operations (SO) Team to achieve business goals. This position will work directly with DD & SO and support internal teams and external vendors by analyzing multiple KPIs, data sets & generating reports. Key duties include providing analytical support and reporting to regional field team members. Emphasis of the role is on development of dealers and requires field work directly with dealers.

RESPONSIBILITIES

Dealer Development Operations

Network Analysis

• Analyze Network & Market Performance, its data sets and generate multiple reports as per business needs.
• Analyze Network financial statements & related KPIs and make recommendation for overall profitability & business improvement.
• Provide analytical support and prepare regular reports for distribution to management, dealers, and regional field team members.
• Develop recommendations for various process improvements or solutions to dealer network problems/issues.

Operations

• Process department’s invoices for payments
• Create & maintain Dealer Development Records & vendor contracts with Manager
• Coordinate with internal teams & Dealers for timely financial Statements submission monthly
• Collaborate with cross-functional teams and stakeholders to support decision making.
• Create & Maintain VI Image Projects updates, database & reports
• Support Manager in Dealer Audit activities and Performance policy projects.
• Support Manager in other duties from time to time.

Sales Operations

• Conduct individual drill downs for territories where we see areas of opportunity in the reporting.
• Provide ranking reports of various KPI’s to the regional field team members with direction provided from DD and Regional Operations.
• Participate in both regional field team meetings and also regional communication meetings reflecting analytics on both sales and aftersales operations.
• Liaison between NCM/Tsi and regional field team members for any issues or concerns that may arise.

REQUIREMENTS

• Degree in Business, Finance, Operations, or a related field.
• 3+ years of experience in operations and/or analysis role.
• Proficient in MS Office with advanced understanding of Excel.
• Self-starter with strong organizational skills and attention to detail.
• Team player with strong work ethic as collaboration with other internal departments and outside partners is required on a daily basis.
• Automotive OEM/dealership experience is an asset but not required.
• Bilingual (French/English) is an asset but not required