Hours: Monday – Friday, 35 hours/week
Home Campus: Fennell
Payband: E
Rate of Pay: $27.81
Posting Date: October 18th, 2023
Closing Date: October 24th, 2023 at 7:00 pm EST
Please be advised that according to Full Time Support Staff Collective Agreement, Article 17.1, preference will be given to qualified employees within the Full Time Support Staff bargaining unit, Appendix D (in the role for 6 consecutive months) and RPT employees who have passed probation at Mohawk College. Should a suitable candidate not be found, external candidates will be considered.
We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.
Mohawk College is currently recruiting for our next
Customer Service Assistant
Reporting directly to the Manager, Workforce Partnerships, the Customer Service Assistant (CSA) provides customer service, data entry, purchases office supplies, generation of statistical reports, and provides administrative support for the Employment Ontario Employment Services program. The CSA is responsible for collecting and entering data specific to employment outcomes (at 90, 180, 270 and 365 days) and inputting job seekers’ information into funder databases. They will case conference with Employment Consultants to provide status updates supporting each job seeker’s employment journey.
This position provides extensive customer service support for a diverse clientele, including individuals referred to the program from Service Canada, Ontario Works, Ontario Disability Support Program, community partners, and self-directed referrals. The incumbent must be able to function at a level that requires independent problem-solving and decision-making skills in the execution of various activities and when dealing with delicate situations. The key responsibility of this position is to provide clerical support for the Community Employment Service (CES) team through tracking job seeker employment retention, data entry and the maintenance of job-seeker digital records.
Responsibilities
The duties of this position include, but are not limited to:
Customer Service
Administrative and Clerical Support
Other Related Duties
Qualifications
The successful candidate will have:
Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.
Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.
Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at (905) 575 – 2047.
Mohawk College is strongly committed to diversity within its community and especially welcomes applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
For more information concerning the Mohawk College strategic plan, please see: strategicplan.mohawkcollege.ca/
Jobsite Industrial Rental Services, has an immediate need for a Shipper/Receiver/Customer Service person, based out of the Edmonton branch. This...
Apply For This JobDispatcher JBS Food Canada ULC Is One Of The Largest Beef Processors In Canada. Our Ready Mile Trucking Business Unit...
Apply For This JobDescription:* This person will be working as a quality control personal in the production facility. They will be hands on...
Apply For This JobJob description XPEL, Inc. (Nasdaq: XPEL), a leading supplier of automotive paint protection films, window films, ceramic coatings and commercial/residential...
Apply For This JobEducation: Secondary (high) school graduation certificate Experience: Will train Tasks Register arriving guests and assign rooms Process group arrivals and...
Apply For This JobJob Description JOB TITLE: Analyst, HRMS Business DEPARTMENT: Corporate Support Services POSTING NUMBER: 105956 NUMBER OF POSITIONS: 1 JOB STATUS...
Apply For This Job