Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 38 majors.
Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is “Mohkinstsis,” which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.
About the Academic Development Centre
The work of the Academic Development Centre (ADC) is guided by the strategic goals and priorities articulated in the University’s strategic and academic plans. Faculty members and professional staff in the ADC contribute to the professional learning experiences of MRU faculty members by supporting scholarly teaching, the assessment of learning, curriculum development and renewal, cyclical program review, excellence in classroom communication and student engagement, and the effective use of educational technologies.
About the Role
The Educational Technologist is a member of the ADC Learning Technologies Group and plays a critical role within the department and in the smooth functioning of the teaching mission at MRU by providing front line support to faculty with the use of technology. Wherever possible the incumbent acts as a “guide at the side” coaching faculty through the steps to resolve the technology challenge they are encountering.
This is a full time, permanent position working 35 hours a week, on campus. This position requires availability be on call evenings and Saturdays during the mid-term and final exam periods.
Responsibilities
Just-in-time Technology Support
Provide expertise in higher-ed LMS support and administration.
Provide one-on-one training and technical troubleshooting through dropping, phone, email, and video chat
Create virtual, asynchronous resources to support the on-demand learning needs of faculty clients
Collaborate with ITS in the process of LMS version and service pack upgrades by completing thorough testing of system functionalities
Production Capacity for Online Courses
Attend project-based e-learning meetings as required
Work with faculty subject matter experts (SMEs) and ADC instructional designers to prioritize production tasks
Rapid learning interactivity (e.g., LMS quiz, Articulate Storyline, etc.)
Upload final course content to LMS
Update core content and correct broken links identified by faculty SME
Sandbox Projects
Assist faculty in the completion of technology projects for use in credit instruction. Examples include:
Creating LMS quiz pools
Scripting LaTeX formulas in LMS
Create screen capture tutorials for students
Update course content and broken links
Tracking project requests, progress, completion, and faculty feedback
Support Project-Based Technology Initiative Including Software Pilots
Work collaboratively with stakeholders (e.g., ITS, Provost’s Office, Library, department colleagues, etc.)
Test and troubleshoot new system from faculty perspective
Recommend and carry out approved training approaches including in-person/virtual and synchronous/asynchronous components
Qualifications
Bachelor degree from a University or equivalent
2 – 3 years of related experience, including;
working in a post-secondary environment
provision of one-on-one technical support
Comfort and fluency with technology including the following: HTML, CSS, Adobe Creative Suite, MS Office, use of content and learning management systems
Ability to explain technical concepts in a non-technical manner
Patience and compassion, an authentic focus on service
Training and troubleshooting software and hardware issues
Experience providing end user support and administration of one, or more, higher-ed LMS products.
What We Offer
Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.
At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.
Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.
Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.
The successful incumbent is required to work on campus, as a condition of employment.
MRU supports full immunization as the best way to protect yourself and our campus community and strongly recommends vaccination against COVID-19.
Salary: $2,872.17 semi-monthly
Closing Date: Open until a suitable candidate is found
A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number].pdf (ex. Smith, 999999.pdf).
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