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Terminal Operations Representative/ Deputy Port Captain (Western Canada)
Interested in being a part of the MSC family?
Who is MSC? Behind every one of our containers, our 600 container vessels, sailing on over 200 trade routes, you will also find a whole lot of company with people that love what they do and the company they work for.
Working at MSC, you are part of a continuously evolving organization. Employees do not only facilitate ocean transport; they aspire and achieve professional growth.
Are you passionate or interested in learning about maritime shipping & logistics?
Are you entrepreneurial at heart and want to be a part of a family-owned company?
Are you a people person who cares for others?
Are you a dedicated and committed individual who believes in continuously evolving?
If so, read below to see if this position is right for you!
Department Summary
The terminal operations team is responsible for the development, establishment, and maintenance of the business relationships with ports and terminals. The Terminal operations team oversees tariff rates, productivity, terminal fluidity, rail productivity and gates. As well as monitoring terminal and yard congestion, to avoid delays in berthing, operations and enhance productivity.
The team is also oriented towards cost savings on terminal operations by reducing import/export storage, rail dwell, empty pool, assisting GVA OPS for contract negotiations etc…
Position Summary
Providing an excellent service for internal colleagues and MSC GVA colleagues in every written and verbal communication. The operations Representative is responsible for ensuring effective delivery of terminal operations objectives across our Canadian ports, maintaining great relationship with terminal contacts, and providing highly accurate reporting and scheduling to various stakeholders both inside and outside the Agency. The operations representative will back up the port captain when not available and will be planning monitoring live port activities, including allocations of resources (berth, operations, gate, yard utilizations and cargo readiness)
Key accountabilities
Act as liaison between the MSC Agency and terminals
Verifying port, terminal, and vessel related invoices.
Creating and maintaining the regular sailing report, ERD & Cut-offs on terminal.
Creating and maintaining the vessels utilization reporting.
Produce the ACI and A6
Port Captain back up:
Coordinate and oversee vessel operations, ensuring that conditions are in place to minimize port stay
Highlight deviations from the berthing plan to the network department and propose solutions that will improve the prospects for the network as a whole
Act promptly to secure the best possible outcome for our vessels alongside by following operations closely and reacting to change in circumstances
Maintain the berthing program application including the proforma berthing elements
Weekly report in the Event manager to share results, success, and challenges of the week
Record all events in the Event manager to make interested parties aware
Vessel incidents and accident to be reported immediately by phone to Raffaele Porzio and the FNTE team and following the prescribed process
Additional tasks may be added or removed based on departmental needs.
Qualifications and Competencies
All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.
Excellent command in spoken and written English with bilingualism (French and English) preferred.
Autonomy and initiative.
Minimum of 2 years’ experience.
Proficiency using Microsoft office applications, knowledge of Power BI (asset).
Strong communication skills for negotiation and reconciliation.
What We have to offer
Great people who work hard and look out for each other because we are a team—it’s that simple!
Just to name a few of our perks:
100% health and dental benefits coverage
RRSP coverage with MSC Canada matching a portion of employee contribution.
Tailored training program opportunities for employee development
Employee mentorship, leadership and assistance opportunities
An employee referral incentive program
Community Involvement
Gym facility
Health & Wellness Program
Hurry, and apply now!
MSC Canada is an equal opportunity employer and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.
