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– Education: Secondary (high) school graduation certificate
– Experience: 7 months to less than 1 year
Work setting- Travel agency
Tasks- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
– Establish work schedules and procedures and co-ordinate activities with other work units or departments
– Hire and train staff in job duties, safety procedures and company policies
– Resolve work-related problems and prepare and submit progress and other reports
– Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
– Investigate new travel areas, hotels and other amenities
– Calculate costs, process refunds and attend to other financial transactions
– Attend to cancellations and schedule changes
– Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
– Make transportation and accommodation reservations using computerized reservation and ticketing system
Supervision- 3-4 people
Computer and technology knowledge- MS Office
Work conditions and physical capabilities- Attention to detail
– Tight deadlines
– Repetitive tasks
– Sitting
Personal suitability- Accurate
– Client focus
– Flexibility
– Organized
– Reliability
– Work Term: Permanent
– Work Language: English
– Hours: 30 to 40 hours per week
Salary: $24.00 hourly
