Museum of Contemporary Art Toronto Canada Looking for Learning Coordinator at Toronto, Ontario, Canada Full Time

Department: Programming

Employment Type: Full Time

Location: Museum of Contemporary Art Toronto, Canada

Reporting To: Curator of Public Programmes

Compensation: $50,000 – $60,000 / year

Description

The Learning Coordinator will enhance the MOCA experience for groups of all ages, growing the museum’s capacity for contemporary art education and engagement. This position reports to the Curator of Public Programmes and works interdepartmentally to develop, oversee and provide direction for the continuation of MOCAs group visit operations, learning content and hands-on workshops.

The Learning Coordinator will deliver comprehensive and accurate information and data, relating to all aspects of group visits and learning, on a regular and ongoing basis, as well as oversee the scheduling and day-to-day operations of the Arts Educators team to facilitate programmes as needed. The incumbent will work with their management team to understand and develop revenue-generating opportunities in group and learning sales, and will oversee the development, execution and growth of the group visits program.

Key Responsibilities

• Coordinate the receipt and processing of incoming reservations via phone/e-mail/online; provide exemplary customer experience
• Schedule and process payment for facilitator-led tours, programs, and self-guided visits for student and adult groups
• Support, schedule and train the Arts Educator team to greet and orient school and adult groups
• Ensure completion of invoicing and internal accounting reconciliation for groups
• Create daily schedule of visits and distribute to appropriate departments;
• Coordinate with Marketing and Programming departments to maintain the group tour information and online reservations sections of the website
• Assist with building and maintaining databases of school and group sales prospects; maintain and deepen relationships with existing school and group customers
• Provide weekly, quarterly, and annual school and group sales reports
• Research, review and synthesize exhibition content and liaise with relevant artists and curators
• Consult relevant learning research to inform program development
• Formulate creative approaches and activities appropriate to target audiences
• Prototype and trial-test instructional material and methods for effectiveness
• Organize/Co-organize all aspects of education program administration (e.g. planning, scheduling, budgets, reports, presentations)
• Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement
• Other related duties as assigned

Skills, Knowledge And Expertise

Must-Haves

• Bachelor’s degree minimum from a program in Museum Studies, Art History, Education, Curatorial Studies, or other related field
• Minimum of 3 years of experience in educational programming, including children’s programming
• Ability to think creatively and innovatively in program development and execution
• Understanding of and experience in developing revenue-generating opportunities, especially in group and learning sales

Nice-to-Haves

• Graduate degree in Museum Studies, Art History, Education, Curatorial Studies, or other related field
• Experience within the arts sector
• Good verbal/written communication skills and sensitivity to interacting with a diversity of staff and the public in a courteous and professional manner
• First Aid Certificate is an asset
• Successful applicants must be willing and able to provide a Vulnerable Sector Screening and to take First Aid training if not already certified

Benefits

Health, Dental, Accidental Death and Dismemberment, Long Term Disability, Attractions Ontario Benefits and Toronto Attractions Council Benefits.