Log In
Sign Up
COMPETITION NUMBER – PC23042
CLASSIFICATION NAME – Administrative Assistant (clinical)
POSITION TITLE – Customer Support Representative (NBHL)
CLASSIFICATION CODE – 1076
BARGAINING UNIT – CUPE
UNIT LOCATION – Bathurst Region
STATUS – Full Time Permanent
FULL TIME EQUIVALENT – 1.0
HOURS OF WORK – Starting 0800hr to 1600hr Monday-Friday. Subject to change due to operational requirements (evenings and weekends).
ANTICIPATED START DATE – As soon as possible
ANTICIPATED END DATE – Not applicable
SALARY RANGE – As per collective agreement
LANGUAGE REQUIREMENT – Bilingualism in both French and English is required (written and oral)
CLOSING DATE – April 20, 2023
JOB SUMMARY
NB Health Link (NBHL) leverages technological solutions and innovative clinical delivery models to provide access to primary care services either virtually or in person based on the unique needs of the patients.
Reporting to the Manager, the Customer Support representative is part of the NB Health Link team. The Customer Support Representative is the first point of contact of the Program and support the onboarding and orientation of new and existing patients of the Program. The Customer Support representative can also be in charge of the front desk reception and its tasks in our clinics.
