Nestlé Looking for Quality Assurance Associate at Richmond Hill, Ontario, Canada Full Time

Business area: Nestle Health Science

Location: Richmond Hill, ON located at 1-150 Via Renzo Drive, Richmond Hill ON L4S 0J1: Hybrid

A Little Bit About Us

Nestlé Health Science is a leader in the science of nutrition, committed to redefining the management of health. We offer an extensive portfolio of science-based consumer care, medical nutrition and pharmaceutical therapies. Headquartered in Switzerland, we have more than 12,000 employees around the world, with products available in more than 140 countries.

We see opportunities to improve health through nutrition everywhere. Our expertise areas of active lifestyle nutrition, including vitamins, minerals, herbals and supplements (VMHS), medical nutrition, and pharmaceutical solutions, are rooted in science and cover every facet of health: prevention, maintenance, and treatment.

We are redefining the way consumers and healthcare professionals approach the management of health. With a focus on areas including food allergies, metabolic health, gastrointestinal health, healthy aging, and adult acute care, we leverage our extensive research and development networks to unlock the power of nutrition. The wide range of solutions we offer across the spectrum of life has one common denominator: science-based products that help people live their best lives.

Position Summary

The Quality Assurance Associate will be reporting to the Quality Assurance Manager and in turn the Site QA Director. As a member of the quality team, he/she is responsible for all aspects of the quality functions as per current Good Manufacturing Practices (GMP) and company policy.

A day in the life of a Quality Assurance Associate:

• Maintain a current knowledge of applicable Non-prescription and Natural Health Product Directorate (NNHPD) and the Food and Drug Administration (FDA) Dietary Supplement Regulations
• Maintain current knowledge of GMP/cGMP programs to ensure compliance with applicable NNHPD / FDA regulations
• Knowledge of SOPs at Richmond Hill Distribution Center (RHDC) pertaining to job function and GMP/cGMP
• Working knowledge of all software implemented at RHDC in relation to the Quality Systems and GMP/cGMP
• Product review and disposition (release, quarantine, investigation, and rejections)
• Physical inspections and rolling out physical dispositions of product (release, rejection, hold)
• Perform investigations (deviations, CAPAs, OOS etc.) for adequate closure, dispositions, and follow-ups
• Sampling for testing, retain, stability and inspection of all incoming products and maintain appropriate records and invoicing for laboratory testing
• Provide support for Standard Operating Procedures (create, revise, review)
• Product Returns, logging, managing and Investigating Complaints and Adverse Reactions

Role Requirements

• Bachelor’s degree in science or related field
• Proven ability to manage complex projects & diverse stakeholders
• 2-3 years’ experience in a QA position

Preferred Skills

• Ability to follow instructions, schedules and timelines
• Good communication and interpersonal skills with the ability to work with others in a collaborative and positive manner
• Ability to handle work volumes requiring a high degree of accuracy and organization
• Detail-oriented and strong work ethic
• Strong functional knowledge of Microsoft suite programs such as MS Word and Excel

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Three weeks of Vacation and Five PPH (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)

What You Need To Know

If you believe you have the profile we are looking for, please contact your line Manager before submitting your application and ensure this role is part of your PDP. Please make sure to apply with your Nestlé account, we will be considering applicants as they apply, so don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

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