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Job Number: J0923-0229
Job Title: International Communications Officer
Job Type: Continuing Full Time
Department: International Admissions & Recruitment
Job Category: Administrative
Number of Positions: 1
Salary (with Salary Rate): 79,157.00 – 86,650.00/Year
Assignment Duration From: 23/10/2023
Employee Group: CUPE 2424
Salary Level: 10PE
Date Position Available: 23/10/2023
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation’s government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.
Reporting to the Director of International Admissions and Recruitment, the International Communications Officer is responsible for the creation, implementation and evaluation of the International Admissions and Recruitment strategic communications plan. This includes maintaining the international Undergraduate Admissions webpages; preparing multimedia presentation materials and digital assets for international recruitment presentations and events; capturing photo and video assets for use online, in publications, and at recruitment events; researching, designing and writing material for advertising, online promotion, agent and counsellor newsletters and publications; writing content for and sending targeted emails; publishing and monitoring content for the international admissions and recruitment social media; providing reports on social media and website analytics; coordinating the international student ambassador network; representing Carleton at online, on- and off-campus recruitment events; and performing other duties as required. The position requires collaboration and relationship building with colleagues and departments across the university. The incumbent ensures that communications materials are produced with the highest standards and convey consistent messaging, accuracy of information, quality of presentation and a common visual identity.
Qualifications
The incumbent must possess the following qualifications:
Excellent writing, editing, and proofreading skills are required to prepare website information, newsletters, emails, print and multimedia presentations and social posts
▪ Web writing and design experience, proven ability to develop, implement and measure email campaigns, innovative communications and marketing plans
▪ An understanding of the university culture and environment
▪ Superior interpersonal and diplomacy skills, excellent intercultural communication skills
▪ Ability to plan at the macro level while remaining detail-oriented
▪ Working knowledge of various software such as CRM systems, PowerPoint, Canva and other presentation software, WordPress, Dreamweaver, Photoshop, iMovie, Final Cut Pro, Fireworks, Adobe Creative Suite, Photoshop, Illustrator, Google Docs, Sheets, Microsoft Teams, Word, and Excel
▪ Ability to learn and keep up-to-date with new computer software and technology to produce websites and social media sites, electronic newsletters, merge databases, prepare multimedia presentations, and update information on the website
▪ Photography and video editing skills are an asset
▪ Ability to prioritize tasks, meet deadlines and coordinate multiple projects simultaneously and work independently using good judgment
▪ English language fluency is required. Fluency in Mandarin, Arabic, French or other languages is a strong asset
▪ Ability to perform as an effective team member
Education And Experience
The above is normally acquired through the completion of:
▪ A university Honours degree in journalism, communications, marketing, computer science, or a university degree and additional training in the field of public relations, multimedia design or social media (or equivalent).
▪ 5 years of related experience in higher education recruitment, international recruitment, or marketing and communications preferably in a post-secondary environment. Experience in developing written and online content and managing social media sites is important, as is experience in creating and maintaining websites and preparing multimedia presentations.
HR Note
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Important Note Regarding Pandemic Related Operations
This position is regularly required to work on campus. Due to the ongoing dynamic nature of Covid-19, you may be required to work temporarily remotely due to public health requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all directives to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
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