Nordia Looking for Work from home – Customer Service – Canada Post Team (Bilingual)***Full time & Students Welcome*** at Sherbrooke, QC Full Time

What Nordia offers:

• Hourly wage of $17.10 after training (including a premium of $2.85 on worked hours);
• Premiums for bilingualism (when applicable) and weekend hours;
• Fully-paid training and coaching program;
• Hours of Operation:
  • Monday to Friday 7:00am till 11:00pm EST;
  • Saturday and Sunday 9:00am till 9:00pm EST;
• If you are employed as a student you will be able to work full-time during scheduled breaks, such as the winter/summer holidays and spring break.
  • 
    Students with no Study permit:
    • Work a minimum of 16 hours up to 28 hours per week during regular academic months.
  • 
    Students eligible to work according to a Study Permit:
    
    • work up to 20 hours per week during regular academic sessions and work full-time during scheduled breaks, such as the winter/summer holidays or spring break.
• Must be able to work from home;
  • 
    Eligibility Criteria:
    • Must reside within the hiring location;
    • Must have a minimum of 25 MBPS high speed internet;
    • Must have a dedicated space and not be disturbed during your shift.

Responsibilities:

As a Customer Service Representative, you will provide support to assist and respond to Canada Post customers’ various requests such as their delivery status, redirected mail, rates, and general inquiries. This is a non-sales position that focuses solely on customer service. Add to this the opportunity to work from the comfort of your own home – what could be better?

Qualifications:

• Bilingual (English and French);
• Ability to perform various tasks simultaneously in a computerized environment;
• Excellent attention to detail and a genuine desire to help others – customer service and solving problems are your strengths!
• Be available full-time during the training period;
• Finally, a flexible schedule is key – we have to be able to serve customers when they need us. As a student you have the ability to work evenings and weekends during the school year.

  Training start date: May and June 2023