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LIBRARY SERVICES ASSISTANT – CASUAL EVENINGS AND WEEKENDS
ACADEMIC SUPPORT CENTRE
NorQuesters are difference makers, and we’re seeking a dedicated individual to assist in our state-of-the-art library on a part-time, casual basis. The front desk of the library is the circulation hub, reserve collection and reference desk. Duties at the front desk include the provision of circulation services and student support, both face-to-face and through online activities. NorQuest library operates as a cohesive team, where each team member and their contributions are highly valued. Together we create a truly exceptional student experience.
We’re looking for some to work casual evenings and weekends – hours of work may vary between 8 hours and 12 hours per week. Our Library is an essential partner on the path to discovery, transformation, and lifelong learning. As subject matter experts, we work with students, faculty, and staff to achieve a common goal: learner success.
HOW YOU’LL MAKE A DIFFERENCE
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Provide circulation/client services and reference services evening and weekend hours. Reference interactions may be basic or complex and may be happen person, by telephone, by email, through live chat, and video platform
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Library desk support including helping clients find, evaluate, and use information from a variety of formats at a variety of learning levels. Service is framed with an instructional/educational mindset, where every interaction is understood as a learning opportunity.
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Shelve library materials as required.
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Provide material processing as required.
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Stay current on circulation procedures and reference practices.
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Explain standard circulation policies to students who are just beginning to learn English.
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Provide check-in, check-out services (circulation services). The circulation desk is also the information/reference desk. The following is involved in this task:
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Understand and be able to articulate library policies as they pertain to the circulation of physical resources to students and NorQuest employees.
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Understand and be able to articulate library policies as they pertain to the circulation and use of library resources within the NEOS consortium.
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Understand library resources and guide students to the appropriate resource for their need: research guides, books, databases, streamed content, etc.
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Assist students / employees F2F, telephone, live chat. You will assist students in locating resources, whether electronic or physical.
WHAT YOU BRING
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Preference will be given to a current student in an MLIS or Library Technician program.
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Some experience in a library and/or customer service setting.
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Equivalent combination of education and experience will be considered.
WHAT MAKES YOU A DIFFERENCE MAKER?
As a difference maker, you bring:
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Ability to interact diplomatically and empathetically with the public.
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Proficient computer skills (i.e.: email, word processing).
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Strong attention to detail.
And you embody our Library values of:
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High quality teaching and service
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Meeting all learners ‘where they are at’
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Continuous learning and improvement
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Collaboration, consultation and sharing of expertise
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Open and equitable information access
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Innovation, discovery and creativity
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Community: safety, respect, inclusion, and accessibility in our physical and digital spaces
SALARY: $22.00 – $25.07 per hour reflective upon what you bring AKA your education and experience. This is a casual opportunity with the Alberta Union of Provincial Employees (AUPE) and includes 11.2% in lieu of vacation.
Our Commitment to Equity, Diversity, and Inclusion:
We’re on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative – our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.
NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.
NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people’s self-determination through the institution’s work in decolonization, reconciliation, and Indigenization.
ACCESSIBILITY: At NorQuest, we are who we include. We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self. If you would like an accommodation at any stage of the process, please reach out to human.resources@norquest.ca.
APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.
PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.
COMPETITION NUMBER: 2023-4233
CLOSING DATE: October 16, 2023 at 11:59 PM MDT
Job Type (EN): Casual [CAS]
Job Industry (Choose up to 3 industries) (EN): Education
Career Level (EN): Experienced, Student
Years of Experience:
External Company Name: NORQUEST COLLEGE
External Company URL: www.norquest.ca
Post End Date: 2023/10/17
