Posting Number
Posting Number
SS0167
Position Information
Division
Office of Global Engagement
Department
Office of Global Engagement
Supervisor Title
Manager International Student Services
Location
Comox Valley(CV)
Posting Type
Internal/External Posting
Position Status
Regular
If Others, please specify
Desired Start Date
04/04/2022
Position End Date (if temporary)
Weekly work schedule (please indicate the start and end times for each day of work)
Mon-Fri 8:30am to 4:30pm
%
100
Pay Grade
K: $29.23 – $31.06
Position Summary
Reporting to the Manager International Student Services, the International Student Advisor (ISA) provides current and up-to-date information on North Island College programs and the post-secondary sector to current and prospective international students. The ISA will provide specialized advising services that support international students, including pre-departure and orientation support, cultural transition and retention support, timetabling and educational plans, graduation preparation and advice on study permits, temporary resident visas, co-op work permits and post-grad work permits. The ISA provides information to potential and continuing international students on admission eligibility, registration processes, and College policies and procedures. The ISA assists students with the preparation of their educational plans. The ISA participates in recruitment activities as required. The ISA is aware of the mission and values of North Island College, incorporating and practicing the values in their work.
Position Competencies
Duties & Responsibilities
1. Works closely with various sub teams in the Office of Global Engagement including recruitment, international student finance, admissions, and global engagement.
2. Collaborates with the student services college-wide advising team and adheres to all student services best practices and procedures.
3. Provides information on college programs and courses to current and prospective international students, and to the general public as necessary.
4. Provides advising services specific to international students, including assistance and expertise with regard to international application, admissions, and registration processes in addition to cultural transition/settlement support and advice on study permits, temporary resident visas co-op work permits and post-graduate work permits.
5. Advises international students on relevant sections of the IRCC website and policy.
6. As appropriate advocates on international students’ behalf within the OGE, college community and with community and government organizations.
7. Maintains knowledge of NIC 3rd party private medical insurance and BC MSP application requirements and processes for international students. Holds information sessions and provides support as necessary for students applying for MSP.
8. Participates in international student events as required.
9. Assists international students in the development of educational and career options through a variety of methods including individual confidential appointments, group workshops and digital communication.
10. Understands and shares how fees are charged for international students.
11. Demonstrates and promotes the image, mission and professionalism of the college through effective first point-of-contact customer service. Represents North Island College in a manner consistent with the image, mission, and professionalism of the college, as required.
12. Provides pre-departure and orientation support to incoming international students, including creating and updating pre-departure and arrival materials Assists with arrival and orientation, and delivers orientation sessions related to academic advising.
13. Develops and maintains NIC program information to support educational advising, including information on certificate, diploma and degree programs from BC post-secondary institutions and general information on programs offered by other Canadian institutions, particularly with regard to international students and trends within international education.
14. Identifies international students who need assessment testing, liaises with assessment and admissions teams as required, and incorporates results in preparation for educational advising.
15. Completes required reporting to IRCC as an authorized user for Designated Learning Institution (DLI) compliance reporting and for Study Direct Stream programs.
16. Proactively prepares and provides accurate information to deans and administration, to support and facilitate decisions related to the need for additional sections of courses.
17. Responsible for referring international students to counsellors, Early Assist and other services within the college or post-secondary sector, as appropriate.
18. Develops and maintains good communication and effective working relationships with the staff of government and community agencies and other institutions and organizations.
19. Provides information about attending NIC to local international high school students by providing information sessions either at local high schools, or to high school students visiting NIC.
20. Works in conjunction with the entire NIC student services team to provide input and support as it relates to the ISA role.
21. Maintains current knowledge on IRPA, IRPR, IRCC Operational Instructions, Guidelines and Manuals, Operational Bulletins and Notices as they relate to international students. Ensures relevant sections on the OGE website are accurate and up to date.
22. Travels to all NIC regional campuses on a regular basis to check in with international students and campus staff, to provide support as necessary.
23. Performs other duties, as assigned by the Manager International Student Services.
Required Education & Experience
1. Successful completion of a minimum of four years post-secondary education. Bachelor degree in humanities, social sciences, or business preferred.
2. Three to five years of recent experience working with post-secondary students in an intercultural environment, preferably within a post-secondary institution working directly with international students, or an equivalent combination of international training and experience.
3. A member in good standing of the College of Immigration and Citizenship Consultants as a Regulated Canadian Immigration Consultant (RCIC) or Regulated International Student Immigration Advisor (RISIA), or eligibility for and willingness to obtain certification.
Required Knowledge Skills & Abilities
1. Proficiency with the Windows operating system and Microsoft Office and ability to use the internet extensively.
2. Knowledge/experience with a database student records system – preferably Colleague.
3. Knowledge, experience, understanding and sensitivity for working in a culturally diverse environment and appreciation of the educational and relational issues faced by international students.
4. Good knowledge and understanding of North Island College programs and courses and the BC transfer guide system.
5. Good knowledge of the BC post-secondary system.
6. Demonstrated knowledge of IRCC regulations and policies pertaining to international students.
7. Understanding of work related to implementing the Truth and Reconciliation Commission (TRC) calls to action and the basic concepts related to Indigenization of education.
8. Excellent and clearly evidenced interpersonal and coaching skills, communication, and conflict resolution skills and the ability to work effectively with the public, students and college staff.
9. Excellent organizational and time management skills.
10. Ability to work independently and deal effectively with a range of issues, managing multiple projects in a fast-paced team environment with tight deadlines and high volume.
11. Ability to work cross and inter-divisionally to resolve student related issues.
12. Proven ability to work cooperatively as part of a team and use good judgment, tact and diplomacy.
13. Ability to speak in public, organize presentations, and write information material in a clear and concise manner.
14. Proven ability/experience as a liaison with community and government agencies and groups.
15. Must possess a valid driver’s license.
16. Flexibility and adaptability to meet students’ needs may require work during evenings and weekends.
17. Ability to speak an additional language is an asset.
Special Instructions to Applicant
Please scan copies of your transcripts into one document for attachment. If your transcripts are not available at the time of application, please attach a letter or certificate of confirmation from the educational institution.
Posting Detail Information
Posting Open Date
03/04/2022
Posting Close Date
03/11/2022
Open Until Filled
Yes
Job Type: Full-time
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