Northern College of Applied Arts and Technology Looking for 22-04 Learning & Technology Support Technologist at Haileybury, ON Full Time

POSITION TITLE: Learning & Technology Support Technologist
STATUS: Full Time
CLASSIFICATION: Support Staff, Payband F
EFFECTIVE DATE: Immediately
SALARY: $27.93/hr to $32.38/hr (35 hrs/week)
CAMPUS: Haileybury
STARTING SALARY: $ 27.93/hr
CLOSING DATE: March 17th, 2022
DIVISION: Information Technology
COMPETITION #: 22-04

At Northern College, we’re driven by our commitment to the ongoing success and development of our students, our communities and our staff. A career with Northern College can provide you with meaningful opportunities for your professional growth, and we’re confident that our friendly, collaborative workplace culture will contribute to your personal growth as well.

In addition, to a rewarding career, some of the other benefits offered to eligible full-time employees of Northern College include competitive salaries, a defined-benefit pension plan, a comprehensive benefits package, access to our athletics facilities and a wellness program.

DUTIES:
Reporting to the Chief Information Officer & Director of IT, the successful incumbent will:

• Install, manage, and support the Microsoft operating system and college-owned software on college-owned desktops, and laptops;

• Support, maintain and troubleshoot printers, audio, and video conferencing equipment, audio/visual equipment, telephone systems, wired and wireless network equipment and assist with the installation and support of the Colleges networked applications;
• Respond to IT problems at the campus and will support the distance learning classrooms and environments by ensuring equipment is in good operating order for facilitators and users and through the use of the TMS/bridge conferencing system;
• Schedule and support of video conferencing equipment including, but not limited to demonstrating correct technique for the use of equipment to faculty, students, and staff; monitoring of activity on the video server (bridge) for all sites; and acting as a point of reference for the faculty and the students off-site by providing audio/video coordination for courses delivered through alternate modes of delivery; and
• Provide support resources and coordination support for special events and external communications insofar as the use of audio/video tools are required.

A detailed job description for this position is available from the Human Resource Services department.

QUALIFICATIONS:
The incumbent will possess the following qualifications:

• 2-year Diploma Computer Studies, Educational Technology, or a related field of Information Technology;

• Minimum of 3 years of practical experience in a field related to educational technology, information technology, and/or software/database support;
• Possess excellent analytic skills, and have the ability to plan, implement and perform information Technology systems repairs, upgrades, or install new platforms in an Enterprise information technology environment;
• Strong team player with an excellent ability to multi-task and prioritize competing interests; and
• Excellent customer service skills.

The incumbent may be required to provide a criminal reference check.

HOW TO APPLY: Please visit the Northern College website at: www.northernc.on.ca and click on the Careers at Northern link to apply through our online job application system.

Northern College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

Northern College values diversity and is an equal opportunity employer.

We thank all applicants for their interest in Northern College, only those to be interviewed will be contacted.

Job Types: Full-time, Permanent

Salary: $27.93-$32.38 per hour

Schedule:

Application deadline: 2022-03-17