Northwest Healthcare Properties REIT Looking for Medical Office Assistant at London, Ontario, Canada Full Time

Job Title:

Medical Office Assistant

Education Qualifications:

Diploma in Medical Office Assistant or other similar course/employment experience

Position Reports To:

Clinic Manager/General Manager

Job Purpose Summary:

The Medical Office Assistant performs routine clinical and administrative duties under the direct supervision of the physician and Clinic Manager.

Key Responsibilities & Accountabilities

Administrative Responsibilities:

• Answer phones and return messages; call patients when appointments need to be cancelled and/or re-scheduled
• Manage the phone system to ensure that the proper greetings/recordings are activated at the appropriate times
• Check patients in (and out) and obtaining all patient information, and at every patient visit – ensure that patients present their health card and check its validity
• Give forms to patients to be filled out, and update the EMR with information as needed
• Check and enter EMR Alerts and ensure they are accurate
• Schedule all patient appointments and all follow-up appointments for any reason
• Schedule all patient referral / consult appointments as directed by the physicians
• Retrieve and sort all incoming faxes and mail; and scan all documents into the EMR as required
• Shred and empty shred bins for certain areas/offices
• Place general clinic garbage in certain areas for the building cleaning staff to pick up
• Assist physicians as required
• Collect, invoice and process payments from patients
• Obtain pre-authorization for WCB and other third party providers, as needed
• Validate and update Health Card Version codes with the MOH validation service as required by Clinic Manager
• Accept deliveries and assist with stocking office supply delivery
• Assist in the training of other staff regarding new office procedures
• Perform other duties as directed

Clinical Responsibilities:

• Greet patients from the waiting room and take the patient to the examination rooms; ask them for their reason of visit
• Take weight and vital signs, prepare infants for examinations (weighing and measuring)
• Preparation of exams room, maintenance, inventory and assist with the supply order
• Other duties as required

Personality:

A friendly, compassionate, caring individual committed to providing exceptional healthcare to all patients of HealthPark Medical Clinics as an integral member of the healthcare team.

Specific Job Skills:

The MOA has a passion for providing the highest quality of patient care while maintaining strictest confidentiality. The MOA has the ability to work independently, be self- directed and work as part of the health care team. The MOA has effective organization, critical thinking, problem-solving, and decision-making skills.

Computer Skills:

Must be adept in use of Microsoft Office 2010 and Accuro EMR software.