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About the Company:
Vitasave is a Canadian-based, omni-channel health & wellness retail company. We sell natural health and wellness products through our online storefronts and through our brick & mortar retail stores.
Our mission is to help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of health so our customers can enjoy more of what life has to offer.
About the job:
In this customer service position, you’ll join the customer service team in the Vitasave head office in Burnaby to ensure the customer experience is always a positive one. Assisting customers with placing orders, rectifying issues, tracking lost packages, and communicating important information to customers are daily tasks.
Skills / Qualifications:
- Fluent in English (speaking, reading, writing)
- Excellent phone and typing skills
- Sufficient in computers
- Post-secondary education (or currently studying) is recommended
Role and Responsibilities:
- Assisting customers with phone orders
- Answering customer questions by phone and email
- Rectifying customer issues and order mistakes
- Communicating with other departments and team members as it related to customer service
What we can offer:
- Full-Time hours (M-F, 8:00 am – 4:00 pm)
- Hourly pay $18 / hour
- Staff discounts on health products
- Exclusive entrance to health trade shows – CHFA, VegeExpo, The Wellness Show, etc
- Opportunity for growth
- Fun and positive work environment in a professional office space
Thank you for your interest in working with us, however, only those selected for an interview will be contacted by phone or email.
About Nutraways Enterprises T/A Vitasave:
At Vitasave, we help everyone live a healthier life by connecting them with health & wellness products that best suit their needs. We take the guesswork out of your health so you can enjoy more of what life has to offer.
