Date Posted:
Jan 18, 2022
Closing Date:
Feb 28, 2022
Competition Number:
Job ID 2021-16288
Location:
Medicine Hat & area
Status:
Full-Time
Description
At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.
Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia. For more than 150 years, we have been helping growers achieve the highest yields with a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.
We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.
Working at Nutrien Ag Solutions will provide you an opportunity to help us Feed the Future, and grow your career.
Qualifications
What you will bring:
High school diploma or equivalent required
1+ years previous customer service experience
Knowledge of farm supply products and services a definite asset
Computer and keyboarding skills; Demonstrated ability in the use of word processing, database and spreadsheet software
Excellent interpersonal skills with a positive attitude and ability to establish relationship with branch personnel, peers and customers
Demonstrated ability to produce neat and accurate work with attention to detail
Must be dependable, reliable, and safety conscious
Effective time management, planning and multi-tasking skills
Responsibilities
What you will do:
Receive customers, answer their questions regarding product availability and commodity/service prices, completes order forms for order given and received payments for sales made
Work with operations staff and customers via telephone, in person, or by email, to complete the product bookings and/or product orders and forward to operations staff for shipment when required
Receive and post payments to customer accounts – while ensuring 100% accuracy
Reconcile cheque and credit card payments daily
Maintain confidential office records and files covering daily transactions made at the facility that includes customer invoices, stock transfers and shipment notices
Assist with National Safety Code file submission and maintenance and corporate Environment Health and Safety Program, as required
Track staff training, submitting required paperwork to Asmark and completing Monthly Meeting Minutes and/or Site Inspections
Assist with new hire and re-hire paperwork and maintain confidential employee files for each employee as required by the Human Resources Department
Compile and provide information on items such as stocks in store, product sales, prices, shipments and accounts outstanding as requested by the Branch Manager
Assist with inventory control by tracking inventory coming in and going out of the location. Prepare stock transfers and product orders as required
Assist with inventory spot checks and monthly/yearly inventory cut-offs
Open and distribute incoming mail and packages, and direct outgoing mail on a daily basis
Assist location in the receipt of shipments of supplies and/or inventory.
Perform necessary housekeeping duties
Perform the responsibilities of other market area positions during staff absences in order to optimize the efficiency of market area operations
Perform other related duties as required
Pay Rate
Competitive Salary with be offered based on experience and skill
Term Of Appointment
full time
Hours Per Week
40
How To Apply
Go to this link: https://retailcareers-nutrien.icims.com/jobs/16288/customer-service-representative/job?hub=26&mobile=false&width=1140&height=500&bga=true&needsRedirect=false&jan1offset=-420&jun1offset=-360 or send resume directly to randall.egeland@nutrien.com
Job Type: Full-time
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