Ok Tire Looking for Tire Shop Manager at Regina, Saskatchewan, Canada Full Time

About Us:

Located in south Regina. We are a leading automotive service provider specializing in tire sales, installations, and repairs. With a reputation for excellence in customer service and a commitment to quality, we have become a trusted destination for drivers seeking reliable tire solutions. We are now seeking an experienced Tire Shop Manager to join our team and lead our tire shop operations.

Job Summary:

As the Tire Shop Manager, you will be responsible for overseeing all aspects of our tire shop operations. Your primary focus will be on managing a team of tire technicians, ensuring efficient workflow, maintaining exceptional customer service, and driving profitability. This is a hands-on role that requires a strong technical background in the tire industry along with excellent leadership and managerial skills.

Responsibilities:

• Lead, motivate, and supervise a team of tire technicians, providing guidance, training, and performance feedback to ensure optimal productivity and customer satisfaction.

• Oversee daily operations, including scheduling, inventory management, order processing, and service quality control.

• Maintain a safe and organized work environment, adhering to all relevant health and safety regulations.

• Develop and implement sales strategies to drive tire and service sales, meeting or exceeding revenue targets.

• Ensure exceptional customer service by resolving customer inquiries, complaints, and escalations in a timely and professional manner.

• Collaborate with other departments within the company to optimize overall operational efficiency and customer experience.

• Conduct regular performance evaluations and provide coaching and development opportunities to enhance employee skills and knowledge.

• Stay up to date with industry trends, new products, and advancements in tire technology to make informed business decisions.

• Manage relationships with tire suppliers and negotiate favourable pricing and terms.

Qualifications:

• High school diploma or equivalent; further education in business administration or a related field is a plus.

• Minimum of 6 years of experience in the tire industry, with proven experience in a managerial or supervisory role.

• Strong technical knowledge of tires, including installation, repairs, and maintenance.

• Excellent leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.

• Proven track record in achieving sales targets and driving profitability.

• Exceptional customer service skills and the ability to handle customer complaints and inquiries with professionalism and empathy.

• Proficiency in using computer systems and software applications relevant to the position.

• Strong organizational and multitasking abilities, with keen attention to detail.

• Knowledge of health and safety regulations related to tire shop operations.

• Excellent communication skills, both verbal and written.

Benefits:

We offer a competitive salary commensurate with experience, along with a comprehensive benefits package that includes medical, dental, and vision coverage, a retirement savings plan, paid time off, and opportunities for career growth and advancement within our expanding organization.

How to Apply:

If you possess the skills and experience required for this position, please submit your resume, along with a cover letter highlighting your relevant qualifications and achievements, to jobsinregina@gmail.com. We appreciate all applications, but only those selected for an interview will be contacted.

Note: We are an equal opportunity employer and do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.