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Passionate about LCL, FCL and building large-scale freight Container across North America ? We have a job opening in our North American Ground Logistics division !
You will have the opportunity to:
- have an essential role in the NAGL division and participate in turn-key client projects.
- coordinate warehousing services and projects based on clients needs (destuffing, pelletizing, etc.)
- Work with talented and passionate people from the field.
- be continuously trained and have access to resources to expand your knowledge and skills.
- work environment based on the career development of individuals.
Your mission: to build relationships with internal and external stakeholders (other divisions, customers, carriers) in order to grow the division and achieve success.
What we can offer you :
- Hybrid work with a flexible schedule.
- We provide all the equipment including an ergonomic chair.
- Group insurance covered at 50% from your date of hiring.
- Free virtual medical care services.
- Employee and Family Assistance Programs.
Our mission: to offer a complete array of Customs brokerage and Logistics services and position ourselves advantageously across the entire North American marketplace.
What you would bring:
- 3-5 years’ experience in the logistics industry with a focus on freight forwarding.
- Ability to multi-task, in detail, with high volume shipment count .
- Strong and experienced understanding of Airport pickups, Ocean/Rail drayage, West Coast / East Coast pricing, commonly used lanes in drayage transport, warehouse services .
- Experience and knowledge in North American geography (CA/US/Mex). For example. miles between cities, how to move cargo across countries and continent, which lanes to travel on.
- Position is open to all North America and may require work to be conducted during West Coast hours as needed depending on freight volumes (individuals based on the West Coast are encouraged to apply) .
- Experience in a load brokerage environment .
- Experience with specialized services such as trade shows, refrigeration an asset.
- Strong client service and problem-solving skills; capable of thinking out of the box.
- Ability to handle difficult and possibly confrontational situations with poise and grace.
- Detail oriented, highly organized, proactive with a strong sense of urgency.
- Ability to multi-task; capable of dealing with deadlines.
- Strong knowledge of MS Office applications (Outlook, Excel, Word), knowledge of Revenova TMS, PC miler and Load Link a strong asset.
- Dynamic & a team player.
Your day-to-day :
- Receive orders; contact shippers, consignees, and clients to confirm shipment details; confirm timing, schedule pickups and/or delivery appointments.
- Ensure empty return of containers in allotted time.
- Contact carriers to obtain availability; negotiate rates and book freight using various resources such as internal lists, Load Link and Truck Stop.
- Participate/assist in the quoting process and follow up with clients on quotes.
- Obtain and scan customs documentation to export and import brokerage teams to ensure documentation is received and processed in a timely manner.
- Trace progress of shipments daily, as required, and update clients and system accordingly.
- Once delivered, verify and audit all charges from carriers in order to process client invoices.
- Obtain POD; may have to contact suppliers to verify the accuracy of charges.
- Participate in after hour coverage on a rotation basis within the dispatcher team, as required.
- Enter/update information in the computer system to keep all load boards current and relevant.
- Escalate any complaints, service failures, claims, potential risks to Omnitrans or clients to the supervisor in a timely manner.
Omnitrans is committed to creating and maintaining an accessible and inclusive work environment to eliminate discrimination based on age, skin colour, origin, religion, sex, sexual orientation and any other characteristic.
Job Types: Full-time, Permanent
Schedule:
Experience:
- Ground Logistics: 3 years (required)
