The Process Analyst role performs operational and analysis related activities for IT Service Management function including but not limited to Incident Management, Problem Management, Change Management and Systems Availability across the Enterprise Service Delivery and Information Technology departments.
You will support and perform process improvement activities, report generation, maturity improvements, process data analysis, communication, and facilitation of process activities.
Who you’ll work with
In a diverse team, you will work closely with Enterprise Service Delivery IT leadership team to define and report on key Service Management process metrics and supporting analysis.
Participate to manage completion of process activities and/or management of process metrics
What you’ll do
What you’ll need
What we’re offering
At Ontario Teachers’, diversity is one of our core strengths. We are a globally minded organization and take pride ensuring that the people we hire and the culture we create reflect and celebrate diversity of thought, background and experience.
Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.
How to apply
Are you ready to pursue new challenges and take your career to the next level? Apply today!
We thank you for applying, however, only those selected to continue will be contacted. Note that candidates must be legally entitled to work in the country where this role is located.
What We’re Offering
At Ontario Teachers’, diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create, reflect and embrace diversity of thought, background and experience. Through our Diversity, Equity and Inclusion strategy and our Employee Resource Groups (ERGs), we celebrate diversity and foster inclusion through events for colleagues to connect for professional development, networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected, accepted and empowered to be themselves. To learn more about our commitment to Diversity, Equity and Inclusion, check out Life at Teachers’.
How To Apply
Are you ready to pursue new challenges and take your career to the next level? Apply today! You may be invited to complete a pre-recorded digital interview as part of your application.
Accommodations are available upon request ([email protected]) for candidates with a disability taking part in the recruitment process and once hired.
Candidates must be legally entitled to work in the country where this role is located.
The privacy of your personal information is important to us. Please visit our Privacy Centre to learn how we handle your personal information.
Functional Areas
Information Technology
Requisition ID
5267
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