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Primary Responsibilities
- First and foremost, Detailing and Reconditioning Management. Although this isn’t traditionally what would be the primary responsibility of a Fixed Operations Manager in an automotive group, this client is primarily a used vehicle retailer, and we currently have to recondition and detail nearly 5000 vehicles annually in 4 different provinces. We are also planning an aggressive growth plan in both Canada and the USA, with our first US store opening in Florida in August. Our Director of Fixed Operations is responsible for ensuring fast quality reconditioning and detailing that meet our standards.
- Ensuring that we provide the highest possible level of Guest Experience in our new car Service Departments. We believe in providing guests with the most exceptional automotive experience anywhere and we truly believe that this is the key to all of our future successes. Providing our guests with best-in-class service is the most important part of this position.
- Responsibilities:
- Process Management and Continuous Improvement.
- Service Sales and Coaching.
- Parts Sales and Aging.
- Service Marketing.
- Human Resources.
- Planned Team Meetings.
- Sales Department Interaction.
- Goal Setting.
- Warranty Administration.
- Standard Operating Procedures (SOPs)
Requirements- Must have over 5 years of Parts Management
- Must have automotive franchise experience
- French is an asset
Benefits- Benefits from day one
- Commission
- Demo
- Cell and other equipment
- Room for growth