OPENLANE Looking for Product Manager at North York, Ontario, Canada Full Time

OPENLANE powers the world’s most trusted automotive marketplaces through innovation, technology, and people.

Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions.

• We’re a technology company delivering next generation tools to accelerate and simplify remarketing.
• We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights.
• And we’re an auction company powering the world’s most advanced and integrated mobile, digital, and physical auction marketplaces.

We are looking for a high-caliber Product Manager to join our growing Digital Marketplaces Product team. As a Product Manager, you will be responsible for understanding customer needs, competitive landscapes, trends, and defining product roadmaps that leverage technology and data to delight customers. You’ll own areas of very strategic importance that are pivotal to our business growth. You will think about the end-to-end customer journey across product and business units to ensure our customer’s experience is a compelling, coherent, and consistent one.

Using data will be key for this position; from understanding user experience patterns to mining operational data. In this role, you will leverage your unique combination of business and technical knowledge to evaluate technical options and to represent business requirements to the technology organization.

Key Responsibilities Include

• Contribute to the product strategy
• Act as a knowledge leader within the company
• Work closely with internal and external customers to build market empathy
• Deliver and prioritized value-driven product initiatives, and how to measure their success
• Determine business & customer success metrics
• Be an expert with respect to the competition

Qualifications

• Minimum of 3 years’ experience as a Product Manager or Senior Product Owner
• Demonstrated success defining and launching excellent products
• Authoring skills – able to articulate and document the customers’ market problem in a manner that encapsulates knowledge and represents a true understanding of the market and its needs.
• Interpersonal skills – able to build strong rapport and relationships with customers to gain in-depth understanding of customers’ problems and needs.
• Interview skills – able to interview customers in order to comprehensively understand their market problem.
• Language skills – able to communicate, in written and verbal form, with diverse audiences, internal and external to the company, in a clear and comprehensible manner.
• Methodological skills – able to structure and craft market requirements using a formal and structured methodology.
• Process skills – able to implement and/or follow the product planning process component of the product delivery process.
• Research skills – able to perform market research, market analysis, and competitive intelligence studies.
• Leadership skills – sought for thought leadership on complex business issues and ability to lead facilitation of problem resolutions and new operations
• Technical background, with experience in agile software development methodologies
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority
• Ability to work across multiple projects simultaneously
• Demonstrated collaboration, negotiation and conflict resolution skills
• Analytic, highly creative and business-focused problem solver

Preferred Qualifications

• Previous wholesale auction inventory and sales management operations or systems experience
• Strong system design experience
• Agile, Kanban, Lean & Scaled Agile Framework experience
• Bachelor’s degree

What We Offer

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer paid short-term disability, long-term disability, life insurance, and AD&D
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and rapid advancement