Operations Assistant job at Toronto, Ontario, Canada Full Time

Location: Flagship Boutique (Yorkville, Toronto, ON)

Reports to: Operations Manager

Contract: Full-time and permanent position

Your role @Chanel:

The assistant performs a variety of clerical and administrative functions to assist Operations Manager. They will partner with Operations Manager to supervise, motivate, and coach the back of house team to ensure all store operational functions are delivered with the highest level of client satisfaction.

What impact you can create at Chanel:

ADMINISTRATIVE:

• Maintain all transfer and adjustment records
• Maintain COG, alteration, and on-loan logs
• Reconcile daily invoices. Send to the accounting team
• Keep stockroom and back of house well-organized

REPAIRS:

• Maintain records of all customer repairs
• Communicate the status of repairs to customers and sales staff
• Process and facilite claims in the repair system

BOUTIQUE SUPPLIES:

• Ensure an adequate stock of boutique supplies and order as necessary

SHIPPING AND RECEIVING:

• Receiving and checking of all incoming and outgoing merchandise
• Meticulously maintain all shipping/receiving records

INVENTORY:

• Assisting with the preparation & organization of inventories, and cycle & RFID counts
• In partnership with Boutique Management respond to transfer requests daily

SUPERVISION:

• Supervise and coach Back of House team members
• Support Operations Manager in delivering back of house objectives and goals

What you will bring to the role:

• Successful experience of at least 3-5 years in retail operations and/or stock experience.
• Knowledge of shipping and receiving;
• Customer service oriented;
• Detail oriented; excellent organizational skills;
• Excellent verbal and written communication skills;
• Comfortable working with different departments and teams;
• Fluent English, French a plus.

You are energised by:

• A fast-paced work environment
• Making a visible contribution to the success of a team

What you would gain from this experience:

• The opportunity to work with a fun, creative and passionate brand;
• The opportunity to support and contribute to the back of house.

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing contribution to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process