POSITION OVERVIEW:
Reporting to the Director of Healthcare, the Healthcare Operations Manager will have responsibility for client services and operational delivery within the Lower Mainland Health Authorities structure. This position will play a pivotal role in ensuring Paladin’s quality service offerings are delivered in accordance with contracted expectations, working closely with our Healthcare client groups, including Integrated Protection Services. This position is responsible for the day to day operations of healthcare security services, which includes development of policies, incident management, quality assurance management, scheduling, and management of Area Security Leads and their assigned portfolios. This role will work closely with the current Healthcare Operations Manager and Director of Healthcare and in strong partnership with our client groups, achieving a best in class healthcare security program. This position will be based out of our Burnaby office but will be required to travel throughout the Lower Mainland on a regular basis.
TYPICAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS:
Education and Experience
A successful applicant must have a minimum of 5 years security experience in a supervisory or managerial capacity, or a combination of experience and relevant experience /education, preferably in a health care environment. Applicants must also have a valid driver’s license and a vehicle that will be used for work purposes. A diploma in Security Management, Criminology, Health Care Administration or related discipline would be an asset.
The successful applicant will become an active member with the International Association of Healthcare Security & Safety (IAHSS) and must have, or be willing to work towards obtaining their Certified Healthcare Protection Administrator (CHPA) designation.
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Application Deadline:
Please submit your applications by March 3rd, 2023.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
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