Paloma Blanca Looking for Customer Service/Social Media Associate at Toronto, ON Full Time

An established wedding gown manufacturer in the Lawrence and Keele area is seeking a highly motivated and customer-oriented individual to join their team as a Customer Service/Social Media Associate. In this role, you will be responsible for being part of the company’s social media team and engaging with customers online. You will also provide exceptional customer service to clients, answering questions and resolving issues in a timely and professional manner. Experience in the wedding gown or clothing industry is preferred.

Responsibilities:

• Help manage the company’s social media accounts and create engaging content
• Provide excellent customer service, answering inquiries and resolving issues promptly and professionally
• Work collaboratively with the sales team to ensure customer satisfaction
• Stay up-to-date with industry trends and developments
• Familiarity with telephone technique and skills, demonstrated verbal communication skills, and ability to convey information clearly and effectively
• Be part of the social media team, taking on daily roles in furthering the company’s social presence
• Perform other duties as assigned

Qualifications:

• 1-2 years of experience in customer service and/or social media management
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficiency in social media platforms and related tools
• Ability to work independently and collaboratively
• Experience in the wedding gown or clothing industry is preferred
• Education and experience in social media and customer service is an asset

If you meet the qualifications and are interested in this position, please submit your resume and cover letter. The company looks forward to hearing from you!

Job Type: Full-time

Salary: $17.00-$19.00 per hour

Benefits:

• Casual dress
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

COVID-19 considerations:
Our office is closed to the public

Education:

• Secondary School (preferred)

Experience:

• customer service: 3 years (preferred)

Work Location: In person

Expected start date: 2023-03-20