PANDORA markville shopping centre Looking for Sales Team Leader at Markham, ON Full Time

We are looking to add friendly and hard working team members.

Key Responsibilities: GENERAL ACCOUNTABILITY:

Responsible & Accountable for:

• Supervises associates in all selling and operational activities, including managing inventory, and performing services for customers.

The Sales Lead assists the Store Management whose primary responsibility is to support,

motivate and inspire their team to achieve store productivity goals. They help the Store

Management in all general operation aspects of the store to ensure a great customer

experience and maximize quality of sales aspects. Other responsibilities include; managing

customer repairs, special orders and ensuring the individual and collective skills of the team are

utilized effectively. Effectively manages the sales floor, ensuring consistency and compliance.

• Assists Store Management in responsibilities for the store
• Promotes customer service by ensuring that associates are greeting and assisting customers; responds to customer inquirers and complainants in a professional and timely manor.
• Performs basic operations activities including cash handling and reporting, changing prices, handling merchandise, and performing opening and closing duties; reviews time sheets and other payroll documentation.
• Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates.
• Assists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
• Maintains awareness of customers to both increase service levels and reduce security risks. Security practices, payments and exchange policies are within the current guidelines.
• Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business
• Helps Store Manager in identifying training needs and providing ongoing training opportunities to the team as needed
• Assists Store Manager in delivering consistent, in the moment, feedback and coaching
• Ensures company standards are met for store and associate appearance at all times
• Ensures all pricing, signage, and displays are correct at all times
• Enforces all company policies and procedures, including health, safety, and

security

• Performs all duties as directed by supervisor

The Sales Leads’ authority and where it lies:

• Train newly hired sales team members
• Participates in Visual Merchandising directives
• Oversee daily operations
• Provide excellent customer service
• Maintains a solid customer following by assisting and building loyalty and clienteling . The position requires strong skills in the following areas:
• Sales Generation • Leadership
• Organization
• Analysis
• Planning & Problem Solving

Job Types: Full-time, Part-time, Permanent
Part-time hours: 15-25 per week

Salary: $15.90 per hour

Benefits:

• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
FULL HEALTH & SAFETY GUIDELINES

Education:

• Secondary School (preferred)

Experience:

• Retail sales: 1 year (required)

Work Location: One location