As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. This position will require availability from Monday to Friday with every other weekend. Availability for 8 hour shifts between 6am-10pm is mandatory.
Why You’ll Love Working Here
Job Summary
Ensure that coordination of services as related to or between patient/client and PSS or Regulated Service worker availability is within employee geography, hours of work, scope and skill set. Ensure all change requests are completed in an efficient and timely manner. Foster and facilitate timely, accurate and fulsome communication between Client and Employee. Ensure that assigned community staff have all pertinent information to complete safe and effective care. Act in accordance with the ParaMed mission, vision, and values, established policies and procedures, relevant legislation, government and funder guidelines, the Collective Agreements where applicable and local contract requirements. Maintain curiosity, positivity, and an ongoing desire to learn in an environment of consistent improvement and innovation.
Primary Duties And Responsibilities
Service Coordination
Information Management
Customer Service
What You Bring
Time Type
Full time
Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible! Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
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