Log In
Sign Up
Customer Care Co-ordinator
The Customer Care Co-ordinator provides assistance to clients by recommending and supplying appropriate equipment for bracing, mobility aids, bathroom safety and aids to daily living. This includes both institutional and individual clients. The Customer Care Co-ordinator also liaises with various government and insurance providers.
Responsibilities
- Answer phones and e-mails
- Maintain inventory of equipment and make orders for additional equipment as required
- Follow up with clients, suppliers and agencies
- Clean and maintain rental equipment
- Process rentals and sales
- Co-ordinate pick up and delivery of equipment
- Ship and receive equipment
- Assist management and team members as required
Skills
- Highly developed sense of customer care;
- Communication and team management skills;
- Excellent telephone skills
- Teachable and willing to learn about both the equipment provided and its specific relationship to client’s needs
- Deadline driven and can prioritize and manage many tasks
- Proficient in Microsoft Suite, (Simply Accounting knowledge an asset)
- Listening and empathy skills;
- Attention to detail; Ability to multi-task
- Problem solving abilities;
- Responsible character;
- Self-control;
- Team spirit.
Employment Details:
- Position Available: Immediately
- Probationary Period: 3 months
- Training will be provided to enhance your knowledge and skills in the Home Healthcare field.
Job Types: Full-time, Permanent
Salary: $17.00 per hour
Experience:
- Post secondary degree or diploma
- sales: 2 years with office experience (preferred) or,
- customer service with office experience: 2 years (preferred)
Job Types: Full-time, Permanent
Salary: $17.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Education:
- DCS / DEC (preferred)
