We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.
Position Title: Data Control Analyst
Team and Location: Finance – Calgary, AB
Position Summary:
Respond to a high volume of incidents, investigating and resolving data integrity issues raised by internal and external stakeholders. Leverage Parkland’s multiple data sources to determine the issue and proper method for correcting it with auditable workbooks and documentation. Ensure that root cause analysis is performed and documented by collaborating with other Parkland teams including AR Reconciliations, Fuel, IT, Settlements, Point of Sales (POS), and Operations. Assist in the development of reports and automation using SQL, Power BI, and knowledge of Relational Databases in collaboration with Retail IT.
Key Responsibilities:
Area specific: Data Control
Respond to and resolve incidents created in ServiceNow in accordance with our Service Level Agreement (SLA) ensuring auditable work and work notes.
Collect all documentation and approvals needed as part of the verification and correction process.
Update systems with accurate information, including ServiceNow, with auditable work notes and workbooks.
Collaborate with cross-functional teams to correct data in PDI (an Operating Platform) to ensure its’ accuracy so that Retailers are settled in an accurate and timely manner while protecting Parkland’s gross margins.
Working with IT and POS teams, assist in the development of data integrity and exception reports using SQL, Power BI, Excel, and knowledge of how relational databases work. Leverage this work into automating the data recovery process.
Monitor changes in business models for over 1000 retail sites across Canada using
Master Data that tracks retail site attributes.
Improve and build upon existing processes & templates for data correction.
Follow month end requirements for PDI and JDE close.
Provide support to Territory Managers and retail sites as well as other cross functional teams.
Support, adapt, and evolve data control processes and reports in a dynamic Retail business environment.
Involvement in various projects and acquisitions to assist in data validation.
Operational & Service Excellence
Participate in the development of programs, policies, initiatives, and tools specific to Shared Services processes. Works with IT and other support teams to continuously identify process improvement capabilities and implement new technologies where justified.
Demonstrates commitment towards continuous improvement initiatives and willingness to challenge existing practices. Follows existing processes and internal controls, with a critical mind to automate and improve them in a cost-effective manner to enable Parkland to achieve synergies.
Participates in Finance Shared Services activities in line with Service Level Agreements and Service Catalogues.
Becomes a Subject Matter Expert of Parkland’s supporting software and databases (e.g. PDI, Atomic Data Lake, and Market Basket): identify requirements, write test scripts, participate in testing upgrades, provide training to team members, and act as a change agent for enhancements as applicable.
Qualifications and Skills:
University Degree in relevant field (accounting, systems, business).
Minimum 5 years’ experience in progressive and responsible roles related to retail operations, report development, and automation.
Experience working in a strong customer service focused environment.
Excellent critical thinking, analytical and problem-solving skills including the ability to think outside of the box, deal with ambiguity and challenge information.
Proven track record in building and maintaining strong relationships with internal and external stakeholders. Help foster a positive climate where team spirit and coordination are encouraged.
Strong system skills including advanced proficiency with Microsoft Excel as well as knowledge of SQL and Relational Databases; knowledge of JDE, PDI, Market Basket, considered an asset
Strong written and verbal communication skills including process documentation and system flowcharts along with the ability to work well in cross-functional teams.
A good understanding of financial systems, processes and internal controls including knowledge accounting is an asset.
Well-organized and detail-oriented with a strong commitment to ensuring deadlines are achieved.
We Offer:
Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
A share in our success through the Employee Share Purchase Plan and 100% company matching.
A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program.
Participation in Parkland Pledge, an employee-driven charitable giving program.
An employee referral program – earn up to $2000 for your referral.
In-house learning and development opportunities, leadership training, international opportunities.
Discount Programs and Educational Scholarship Programs for family members.
Save on gas at our participating gas stations across Canada (Chevron, Fas Gas, Ultramar, and Pioneer).
A safety focused work environment and ongoing safety training.
Please note:
Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.
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