Payfare Inc. Looking for Account Manager at Canada Full Time

Company

Payfare is a global financial technology company powering digital banking and instant payout solutions for today’s workforce. Payfare partners with major platforms (Lyft, DoorDash, Uber and more) in the on-demand gig economy to drive financial inclusion and empowerment for next-generation workers.

Payfare’s suite of products include Payfare branded and co-branded mobile banking apps and a debit/prepaid card that allows gig workers to get paid instantly, earn cashback rewards and get access to no-fee banking. Based on a microservice architecture, Payfare’s core platform has proven capabilities of processing high volumes of payments.

Job Overview

The Account Management will be responsible for and have experience in the management, stewardship and relationship building with clients internal stakeholders within a fast-paced, high-growth technology focused environment. Payments and banking experience a benefit.

This role requires deep knowledge of internal operations and strong relationships within all teams. The eligible candidate must have excellent writing and communication skills, and be very comfortable and skilled in stewardship, research and managing key client and internal relationships.

Reports To

Chief Strategy Officer

Responsibilities and Duties

• Support client and program success by being the go-to point of contact for all client requests
• Solutions driven and hands on, to coordinate between internal stakeholders, external partners and clients to drive new program features and projects to successful implementation
• Learns and demonstrates deep understanding of internal operations and teams, including Product, Engineering, Customer Support, Compliance, Fraud, Business Intelligence (reporting) and Finance
• Identifies and quantifies new business opportunities, initiatives, and experiments to enable organization growth
• Prepare for and lead client meetings, including preparation of agendas, notes and presentation decks
• Review and manages monthly reporting metrics to ensure partnerships are performing to optimal levels
• Maintains regular communication with the Senior Management team in regards to partnership development and performance

Qualifications and Skills

• 5+ years experience managing large partnerships
• A post Secondary degree, Business Administration is a plus
• A results and metrics-driven approach to meet and exceed partnership key performance indicators (KPI’s)
• Strong relationship management skills and an aptitude for identifying opportunities and building and presenting business cases
• A preference for working in an open and collaborative cross functional team environment
• Knowledge of payments and fintech a benefit
• Great presentation skills and comfortable with demonstrations and leading meetings

Equal Opportunity

Payfare Inc. recognizes the importance of providing an accessible and barrier free environment to succeed. We are committed to fostering an inclusive, diverse and equal opportunity workforce where all employees are valued and respected. If you require an accommodation for any part of the recruitment process, please let us know and we will work with you to meet your needs.