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Job brief
We are looking for a reliable Office Administrator. They will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The candidate will be responsible for hiring, company policy communication, staff coaching and employee training. In addition, will work closely with operations to ensure a timely dispatch schedule and a follow-up for late tasks. Additional duties related to customer quoting and job scheduling plus following up with receiving paperwork related to depot deliveries.
The office administrator ensures smooth running of our company’s offices and contributes in driving sustainable growth.
Customer Focus & Growth Strategy:
- Explore opportunities to grow the depot through new leads, contractor activity and supplier events
- Assists commercial team in building solid relationships with key existing and potential customers.
- growth
- Assists with the purchase process of salt, specialty stone, interlocking brick, aggregate and operational tools and equipment
Safety:
- Ownership of the full implementation of all Peel Health and Safety Policies, Advisories and Initiatives.
- Ensures that equipment pre-trip processes at Peel meet or exceed all government and Peel guidelines.
- Pursues a culture of safety that is best in class with an objective of “zero” safety incidents.
- Actively engages with the workforce to reinforce safe behaviors.
Inventory Management:
- Using the depot inventory best practices ensure accurate monthly depot inventories.
- Continually analyze shipping, receiving and inventory allocation data and challenge staff to drive for continuous improvement.
Human Resources:
- Assist with the hiring, retention and employee satisfaction process
- Identify individual development needs and implement training/coaching/mentoring activities as needed.
Strategic Planning Coordination:
- Responsible for working with the Operations Managers in the completion of the Strategic Framework and related action plans for the market area.
- Ensure market intelligence
Operational Strategy & Process:
- All Depot Systems and Processes are followed and maintained
- Assists in the development of annual operational plans
Requirements:
- Familiarity with construction and hardscaping industry and its terminology is critical
- Attention to detail, well organized and superior time management capabilities
- Excellent communication and interpersonal skills (verbal and written)
- Computer Proficiency with Microsoft Office, Excel…
- Ability to multi-task, meet deadlines and be proactive in providing support
- Independent and able to work with minimal supervision
- Self-motivated with strong work ethic
- Team player
- Action oriented
- Managerial Courage
- Time Management
- Innovation Management
- Organizing
- Conflict Management
- Intellectual Horsepower
- Customer Focus
- Listening
- Written Communications
- Problem solving
- Building effective teams
Job Types: Full-time, Permanent
Salary: $15.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
- Weekend availability
Application question(s):
- Sam, a customer, sends an email with photos identifying damaged product from a delivery. Sam appears to be upset. Sam also leaves a contact number in the email. How would you respond? and what would you say?
Education:
- Secondary School (preferred)
Experience:
- customer service: 3 years (preferred)
