PharmaCommunications® provides “The Technology that Drives Life Science Marketing”. For almost 40 years, our teams in Toronto, Montreal, and Miami, have been providing software and service solutions that enable the life science industry to manage interactions with stakeholders; improve sales and marketing processes; and identify opportunities for future growth.
Today, our three major SaaS solutions are ranked among the leading software applications used by life science marketers. Our patient support program software, HEALTH LOYALTY® Life Science Loyalty Cloud® is the number one patient support program software in the industry; our PharmaSalesSupport™ software is the life science industry’s most comprehensive SaaS application for sample and promotional material deployment; and our OASIS® analytics dashboard helps the life science industry turn data into strategic business intelligence for more informed marketing decisions.
We currently have an opening for an enthusiastic and energetic Bilingual Customer Service Representative to join our Montréal Customer Service team. This position involves being the first point of contact between our organization and our customers. It involves responding to customers who call or email us with questions about our software solutions; it involves assisting them with administrative tasks; and it involves ensuring a smooth and seamless customer experience. This position would not be suited for someone who likes to frequently change jobs, but would be an ideal position for someone with drive and enthusiasm who sees the long-term opportunity of a career in our industry.
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PharmaCommunications is an equal opportunity employer that welcomes applicants from diverse backgrounds and with non-traditional qualifications. In addition to a competitive salary and comprehensive benefits package, we offer a stimulating and challenging work environment, significant opportunities for career development, as well as a close-knit corporate culture that values inclusion, team work and dedication. From remote work to flex-time to collaborative events, our goal is to provide our team with both an enriching work environment and a good life-work balance. We also welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
If you believe that you could thrive in our environment, and are interested in pursuing this opportunity with our firm, please email your résumé in complete confidence.
Job Types: Full-time, Permanent
Salary: From $15.00 per hour
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