Clinical & Systems Transformation (CST)
Sechelt and Vancouver, BC
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the PLMS Director, Clinical Informatics, or designate, the Laboratory Clinical Informatics Specialist transforms health care by analyzing, designing, implementing, and evaluating information and communication systems to improve patient care, enhance access to care, advance individual and population health outcomes, and strengthen the clinician-patient relationship. Clinical Informatics sits at the intersection of information science, information systems, workflow and processes, and leadership and management. It is how data is acquired, structured, stored, processed, retrieved, analyzed, presented, and communicated. The Specialist leads and promotes the integration of computer and communications technologies and clinical change initiatives that automate and/or enhance evidence based clinical practices, access to patient/client information and clinical documentation via the Electronic Health Record (EHR) and Laboratory Information System (LIS) in collaboration with clinical leaders, service and program managers and directors, physicians and staff. As an integral site/service/program/organization based member of a multi-disciplinary leadership team, the Specialist works to increase the effectiveness, efficiency, accountability and sustainability of clinical initiatives that assist in the successful transitioning to a fully integrated EHR throughout PHSA programs and services. This role will initially be based at and focused on supporting the site activation for Sechelt, followed by Vancouver General Hospital.
What you’ll do
Provides clinical informatics leadership when participating in business and clinical systems reviews and needs assessments for assigned areas, projects and departments in PHSA; serves as a consulting resource to information technology leadership, project teams, other members of the organization and peer health authorities regarding requirements for nursing/providers and clinical information, electronic documentation practice, and electronic health information.
Provides leadership and support to the clinical systems training team, participating in the planning, coordination, scheduling, implementation and evaluation of education programs to meet the learning needs of electronic health information system users.
Observes and evaluates clinical practice to determine staff/provider education needs related to the use of technology in practice and process redesign.
Provides leadership to nursing and clinical staff and/or coaching to providers to incorporate advances in clinical informatics and the development of electronic health records into practice. Assesses end user competency assessment and intervention, including developing corrective learning plans in partnership with management and front line leadership.
Collaborates with members of the IMITS department and other organizational programs/departments and partner affiliates related to system wide practice and workflow change initiatives, practice innovation and redesign, documentation/nomenclature standards and the electronic health record. Leads and participates in steering committees and taskforces for PHSA clinical informatics and information technology initiatives.
Leads and coordinates a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it related to clinical systems implementations.
Works with the security management and application analysts to identify innovative approaches and standards for information capture, storage and retrieval that ensure the management of and secure access to personal electronic health information. Participates in error correction/data integrity activities and audit processes to ensure quality data collection and system efficiency.
Documents and communicates clinical informatics standards to information technology leadership, staff, providers, project directors, project managers and the appropriate user community representatives such as staff from other portfolios within PHSA, colleagues from peer health authorities and vendors.
Leads, researches, defines and creates documentation related to the effectiveness of clinical information systems to further the development of clinical tools that support care practices and information capture and are compatible with standards of practice for all health care disciplines.
Informs the design, development, implementation, delivery and evaluation of electronic health information systems and their associated dictionaries, databases, tables, reports and related standards, protocols and procedures to support clinical uptake of electronic health and information records. Participates in custom report development and data analysis for decision-making.
Maintains familiarity with health care industry developments in clinical informatics and participates in advising on implementation of related standards, tools and processes within PHSA.
Leads in the development of organizational and/or departmental clinical change management policies and procedures as they relate to the electronic health record and clinical practice process redesign as it pertains to the automation of professional practice.
Leads the identification and assists in the development of new and changing functions and processes in the department/organization as they relate to the use of clinical information systems.
Participates in the development of detailed requirements, evaluation criteria, budgets, project charters, implementation plans, status updates, communication plans and other project related documents. Manages, coordinates and facilitates communication of system changes/enhancements.
What you bring
A level of education, training and experience equivalent to a Bachelor’s degree in a related health discipline such as Nursing, Allied Health or patient care/clinical related specialty and a minimum of three (3) years’ experience in a health care environment, including extensive experience using related computer technology, clinical change management, and/or project leadership.
Experience implementing/supporting integrated clinical system environments an asset.
Current full practicing registration with the applicable provincial College or Association is required.
Maintains clinical competency, practice standards of care, and knowledge; and supports the integration of evidence-based practice in the delivery of quality care/services.
Demonstrated experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
Demonstrated knowledge regarding new trends in clinical practice and information systems.
Demonstrated knowledge of project management practices, methodologies and principles.
Demonstrated excellent interpersonal, presentation, oral and written communication skills.
Demonstrated strong organizational and time management skills.
Demonstrated knowledge and practice in effective problem solving techniques.
Demonstrated ability to establish and maintain effective working relationships with technical, operational and vendor staff.
Demonstrated ability to work independently or as part of a team.
Demonstrates change management orientation in their work and possesses an attitude of continuous improvement.
Demonstrated ability to effectively coach, facilitate and lead others.
Demonstrates strong research and evaluation skills.
Advanced computer skills with current multiple applications relevant to the role.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job Type: Regular, Full-Time
Location: You will be based in Sechelt for the first 4 months, then Vancouver.
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: CISLABFeb18
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of February 25, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [email protected] and a Help Desk Representative will contact you the next business day.
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