The Indigenous Patient Navigator (IPN) supports integration with existing navigational and advocacy support currently provided by community and regional health authority partners and supports Indigenous communities and organizations to improve access to appropriate care. The IPN acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered and supports the improvement and performance of health care services through the promotion of cultural safety and cultural humility training and education for staff and employees of PHSA. The IPN facilitates relationship building between Indigenous communities, PHSA programs and services and community sites/clinics within the region. The Indigenous Patient Navigator provides support and advocacy for clients by facilitating and coordinating access to health care services, addressing cultural/spiritual needs, and networking with Indigenous and non-Indigenous health system and community partners.
Duties/Accountabilities:
Qualifications:
Qualifications
Pursuant to Section 42 of the British Columbia Human Rights Code, preference will be given to applicants to Aboriginal Ancestry.
A level of education, training, and experience equivalent to diploma or degree in a related health discipline, health or social sciences, or a patient care/clinical related discipline, and one (1) to three (3) years’ recent related experience working in Indigenous healthcare.
Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations. Extensive knowledge of Indigenous peoples’ demographics, languages, cultures, customs and traditions. Experience or knowledge of the health care system and community based resources within the region. Demonstrated knowledge, understanding and application of cultural safety and competency within healthcare. Demonstrated understanding of Canadian colonization, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples. Strong verbal and written communication skills. Ability to work effectively within a multi-disciplinary team. Ability to use sound professional judgment, empathy, compassion and integrity. Ability to prioritize workload, keep accurate records and write reports as necessary. Ability to adapt as the Indigenous care program evolves. Ability to work independently and utilize strong time management skills to meet deadlines and accomplish objectives.
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