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Outreach Worker Forensic Psychiatric Services
BC Mental Health & Substance Use Services
Surrey, BC
Join our multi-disciplinary team of passionate and committed professionals working to support our clients who experience mental health and/or substance use challenges and who have involvement with the criminal justice system to integrate into the community with support. This Outreach Worker position will support the Forensic Assertive Community Treatment Team (FACT).
FACT is a newly established service delivery model intended for people with enhanced care needs who are involved in the criminal justice system. The FACT team is a multi-disciplinary healthcare team of professionals who work together to provide holistic and comprehensive services to best serve client needs. This team will be based in Surrey and support specific clients living in the community.
This will be a rotating position. The hours will rotate from 0830 hrs – 1630 hrs and 1000 – 1800hrs on weekdays (Monday to Friday) and statutory holidays. On the weekends, the position will rotate from 1000hrs – 1800hrs.
This role is ideally suited to a person who enjoys supporting clients to achieve success with reintegration in their community, working in a team environment, solving problems, and working collaboratively with partners. This person must be committed to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and DRIPA (2019).
What you do
- Monitor, screen and interview clients to obtain information regarding their health condition and environment including safety screening, Opioid Use Disorder screening, safe supply screening, functional ability, living arrangement, and family support. Report significant and unsafe behaviour, physical and cognitive changes, in accordance with standard procedures or specific directions, and reporting to Registered Nurse, Social Worker, or other members of the multidisciplinary team.
- Arrange, plan, escort and accompany, as necessary through program clinical requirements, designated/marginalized individuals on medical appointments and errands, while providing emotional, moral support and assistance to further the enhancement or development of self-management skills.
- Create linkages to other community resources and programs, contact relevant organizations/businesses/services, assist clients with processing forms. Support and advocate for clients when identifying and accessing social services, such as income security, food, supplements, housing, social networks, while supporting the development of self-efficacy and self-care.
- Act as a liaison between various agencies by methods such as updating designated team staff on services currently available and liaises with community agencies to provide information on services. Provide Infectious Disease (e.g. HIV or HEPC) information to community groups and health care providers regarding the sensitivity needed when working with vulnerable populations.
- Support the provision of direct service components such as groups and education sessions with other program staff when necessary, including arranging meeting rooms and booking venues. In conjunction with other members of the clinical team, attends, records, transcribes and distributes notes or minutes of meetings as necessary.
What you bring
Education, Training and Experience
- Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training and experience.
- Valid Class 5 vehicle license.
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)
What you have
- Ability to communicate effectively, both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular Full-Time (1.00 FTE)
Wage: $26.93 per hour.
Location: 10022 King George Boulevard, Surrey, B.C. V3T 2W4
Applications will be accepted until position is filled.
Hours of Work: Rotating; 0830-1630; 1000-1800 on weekdays/stats. Rotating 1000-1800 on weekend.
Requisition #139093
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of January 15, 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [email protected] and a Help Desk Representative will contact you the next business day.
