Pitney Bowes Looking for Senior Client Manager at British Columbia Full Time

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

This is a bilingual (French / English) quota-driven inside sales position. You will be calling current Sending Technology Solutions customers from a portfolio provided. You will generate, upgrade, and manage the portfolio of our existing account base through outbound calling (some cold calling maybe involved) as well as drive new business by selling our Best-in-Class suite of Hardware and E-Commerce Solutions

As a Senior Client Manager (SCM) you will be a strategic partner to our clients and sales team. You will be assigned a portfolio of existing clients whose lease agreement on their postage meter is either up for expiry or at an opportunity point in their lease where an upgrade/ad-on, cross sell or renewal is appropriate.

The wage range for this position is $17.95 / hour. This position is eligible to participate in a sales incentive compensation plan of $35,000 OTI available.

You Will:

• Work with Clients addressing questions to identify client needs, then present solutions as appropriate

• Work to grow the business including prioritizing retaining and expanding existing Client base

• Practice a strong sales aptitude, including urgency to follow-up on leads, use effective selling and techniques to help probe, present and close sales

• Articulate the advantages of Pitney Bowes products to Clients

• Work with Clients to address and solve issues related to their existing lease agreements

• Respond to plausible objections by positioning program benefits, features, and the company’s value proposition

• Seek opportunities to grow new business by taking a consultative selling approach and nurturing the prospect through the full portfolio of Pitney Bowes Commerce Services’ Global Ecommerce solutions, and identifying how these products and services align to others business needs

• Develop and maintain a strong working relationship with other sales departments, marketing, and sales operations teams to maintain in-depth product, industry trend, and market knowledge

Your background:

Strong sales focused & ambitious individual. You describe yourself as high performing, motivated, and passionate. You are committed to championing new ideas, strategies, or concepts to ensure that business is retained, targets are met and exceeded, and the client is satisfied. You see opportunities where others see challenges

You have:

• The ability to speak/write French Canadian and English fluently

• Proven core sales skills including qualification questioning, assess needs, handling objections and recommending appropriate products and services- Consultative sales skills

• Experience initiating outbound sales call, preferably in a B2B, inside sales environment

• An understanding of overall world of leasing, finance, credit procedures is an asset

• Experience in Customer Relationship Management (CRM) tools i.e., Sales Force, etc. to effectively plan and document sales activities, document customer information, campaign management, account development, pipeline adds and forecasting

• A Home office/desk with reliable internet service sufficient to meet the needs of the position. Proven success working remotely or from home is preferred, but not required. All computer equipment and peripherals will be provided

Our Team:

SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

We will:

• Provide the will: opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( P B Live Well )

Pitney Bowes values diversity and inclusiveness in the workplace.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.