We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients’ business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption. We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions.
Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems. This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.
Position Summary We are looking for a Director, Information Technology (IT) to lead the IT function and support our growing organizational technology requirements. We are going through a transformation to become a modern, new age leader in our industry and become an IT function where innovation meets efficiency. We are looking for experience but more so a special type of personality to fill in this very exciting but critical role. If you are someone who enjoys building and setting up the foundation for a scalable and a global function, if you are someone who can delve into minutest details and jump right back into a big picture view and if you’re someone who enjoys creating and working in a culture of customer service, continuous improvement and process standardization, this is the perfect opportunity for you.
The Director, Information Technology (IT) will be reporting directly to VP, ePMO and will be setting up and running a new global IT function. This position requires someone who is self driven, highly organized and self motivated. The Director IT is accountable for developing Pivotree’s IT environment vision and translating it into actionable goals. The scope of this role encompasses: Leadership – Vision, Goals, Structure & Plans for Pivotree’s IT function spanning multiple countries.
Today, we support Canada, USA, Spain, Brazil, & India. Workplace IT Functions – People, Process & Technology setup for managing and running IT capabilities (email, laptops, networks, telephony, helpdesk, etc) Application Design, Deployment & Management – People, Process & Technology Design, Build and Management of internal software applications including (ERP, CRM, Project Portfolio Management System (PPM), HRIS, Corporate Intranet, etc) Customer Facing Application Management – People, Process & Technology Design, Build and Management of customer facing software applications (IT Operations Systems, Customer, Portal Software, etc) You will need a deep understanding of Information Technology (IT) principles and frameworks; benchmarking of best practices, for operational and quality measures, complete comprehension of time, cost and quality metrics in the IT world, an acute financial acumen and understanding of ROI, ability to tell meaningful and succinct stories with data and numbers through reports and presentations and last but certainly not the least, a positive and delightful demeanor to further enrich our culture of “playing hard and working hard”. Roles & Responsibilities: • Developing Pivotree’s IT environment vision and translating it into actionable goals. • Oversees all aspects of workplace technology strategic planning, Corporate IT project implementation and is accountable for project deliverables.
We celebrate diversity and are committed to creating an inclusive and accessible workplace.
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