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Position Summary
Reporting to the Vice President, Strategic Delivery, the role’s primary responsibility is to lead, manage the delivery of technology implementations which contains a dynamic set of business and technology transformation projects that enables the growth of PointClickCare. As the technical leader, you will ensure that your team of Salesforce/NetSuite administrators, developers and business analysts build out sustainable, scalable, end to end workflows and automation from inception to operations in a way that maximizes the outcomes of our business partners such as Finance, Legal, Human Resources, Customer Success, Customer Experience, Professional Services, Customer Support & Operations, Product & Engineering Operations, Marketing, Sales & Partnerships, Mergers & Acquisitions, Acute & Payer
This role will focus on delivering key value to our business partners through on time/on budget delivery, consistently exceeding or meeting Service Level Agreements (SLAs), while developing solutions that creates efficiencies for the enterprise.
To accomplish all of this, you will need to use your SaaS technology & implementation experience, technical leadership, problem solving skills and business acumen to build effective cross-functional partnerships, influence the business, and use organizational skills to navigate ambiguity. You will work in conjunction with Technology & Business Leaders and cross functional teams to successfully launch key technology solutions. This is a highly visible role interfacing with all levels of stakeholders across the
Key Responsibilities
Team Leadership & Development
Ensures projects are optimally staffed to effectively achieve milestones
Required Technologies
All other technology experience in pricing & packaging/CPQ, contract & agreements (ex. Conga) subscription, billing, collaboration, and customer success a plus
Required Experience
#MG
#MGLI
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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