With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
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Position Summary
Reporting to the Director, Customer Success, the Senior Manager, Digital Strategy will be responsible to support the strategy for our customers including Customer Success communications, Digital Customer Engagement, Gainsight strategy, customer engagement and data hygiene. These areas are highly interconnected and are integral to the success of our expanding digital strategy. This is a player-coach role; you will lead a small team and lead/own initiatives.
Position Location:
Position is open to Head Office, Mississauga, or Remote USA/CAN candidates.
Key Responsibilities
Customer Success Communications
Digital Customer Engagement
Gainsight Strategy
Data Hygiene
Required Experience
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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