Polycultural Immigrant and Community Services Looking for Employment Counsellor at Toronto, ON Full Time

Position Title Employment Counsellor – Newcomer Settlement Program (NSP)
Organization Structure Reports to the Program Manager
Job classification Counsellor
Job Status Full time
Location Mississauga
Wages $23.06/hr
This is a bargaining unit position.
Scope
Under Pathways to Newcomer Integration: settlement, employment, and language training project, the Counsellor will be responsible for facilitating workshops and delivering one-on-one settlement and employment services to eligible refugees. This includes the delivery of Information/Orientation and Job Search Workshops, individual settlement and employment-related counselling and assessment; solution-focused counselling, language training, information, and referral provision, facilitating information sessions on settlement/employment-related topics.
Responsibilities
 Deliver all components of the settlement and employment services to refugees including settlement and employment assessment, goals setting and action plan preparation, identifying internal and external programs to achieve the set goals; job search workshops facilitation and follow-ups
 Deliver career exploration activities in groups and individually and provide comprehensive information on Canadian workplace culture, labour market, regulated professions and trades, and professional licensing
 Provide comprehensive information in-person, by phone, by e-mail, and through live chat and deliver Information on settlement-related topics including Orientation to Ontario (O2O), sources of information and local resources, rights and freedoms, law and justice, legal assistance, immigration matters, language, and professional courses, financial assistance and benefits, housing, education for children and adults, healthcare services, transportation, community networks, and recreation
 Provide group sessions on topics including general orientation for newcomers, information on healthcare, housing, legal information, immigration and citizenship, financial assistance, local community services for seniors, youth, family violence, and parenting
 Provide employment support (individual or group settings) based on the Transition to Employment for Newcomers model. This includes employment pathways sessions, pre-employment sessions, job search sessions, and employability skills and next steps sessions.
 Assist in goal-setting and action plan preparation, development, and implementation
 Market and promote refugees to employers, the business community, and industry groups
 Achieve the target number of successful placements
 Maintain strong working relations with agency programs and partner agencies
 Maintain the continuous and accurate records of clients assisted and services provided, in electronic database and paper files
 Effectively track clients’ progress and provide reports for supervisor and colleagues
 Must meet targets set by the program manager
 Organize employment and settlement related materials and tools for easy access and update them regularly
 Perform other duties as assigned
Competencies
Adaptability
Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives
Planning & Organizing/ Time Management
Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.
Communication
Using a variety of communication styles and strategies to foster open communications, the exchange of information and discussion on an ongoing basis
Initiative
Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans ahead for upcoming problems or opportunities and takes appropriate action.
Service
Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their satisfaction
Qualifications
 A degree or diploma in Employment or Career Counselling, Education or Business, and at least three years experience working in the not-for-profit sector
 Excellent presentation and group facilitation skills with the ability to engage and motivate others
 At least three years of experience working with groups: developing and delivering presentations, seminars, workshops
 Demonstrated career, employment, and settlement counselling skills
 Strong knowledge of the Canadian labour market and labour market trends
 Proficiency in professional recognition in Canada, N.O.C., trade certification, and professional licensing information
 Competences in career and employment individual assessment, and job search techniques and process
 Familiarity with issues newcomers to Canada face in an urban setting and systemic barriers facing integration in economic, social, education, and cultural aspects of Canadian life
 Excellent interpersonal, cross-cultural, written, and verbal communication skills
 Demonstrated creativity and problem-solving, ability to implement curriculum
 Ability to work flexible schedules on an as-needed basis
 Flexibility to work from various locations in the GTA as needed to achieve targets
 Use of own vehicle is an asset to the job
 Fluency in a second language is an asset
Other requirements
Proof of COVID-19 vaccination
A satisfactory Vulnerable Sector Police Check (completed when offer is made)
Please identify your location of interest in your application. Please forward your application on or before Tuesday April 12, 2022 to the Hiring Committee with a cover letter explaining your interest in this position as an attachment in MS Word in one document with the file name: Last name first name to:
Polycultural Immigrant & Community Services
17 Four Seasons Place, Suite 102
Toronto, Ontario M9B 6E6

Polycultural reserves the right to post internally and externally.
In support of persons with disabilities, Polycultural asks job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.
We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.
Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.
No Phone calls please

Job Types: Full-time, Permanent

Salary: $23.06 per hour

Benefits:

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Vision care

Schedule:

Application deadline: 2022-04-12