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ABOUT US
We are Power Factors, developer of the world’s leading cloud platform for renewable energy. Our SaaS platforms – Drive, Greenbyte, and Bluepoint – are used to manage over 110+ GW of solar, wind, and energy storage projects across the planet. By driving down operations costs and increasing revenue, we are tackling one of the world’s most important challenges: making renewable energy the world’s leading source of power. Our company is experiencing fast accelerated growth, driven by the global transition to clean renewable energy, and backed by one of the world’s leading enterprise software private equity funds.
Our vision is to create a sustainable world powered by renewable energy.
Our mission is to fight climate change with .
ABOUT THE ROLE
We are looking for a creative and driven candidate to join the team in this contract position as the Technical Writer and Training Specialist. The mandate for this role is to create documentation and training collateral that will support our internal stakeholders in our business processes and platforms. A successful candidate in this role is a person who can capture the heart of workflows and processes from the Subject Matter Experts (SME) in a way that allows others to easily understand and apply them in their operations. You will be working from your home remotely as you collaborate with other team members.
WHAT YOU WILL BE DOING
Create documentation and training collateral while adhering to a style guide
Work cross-functionally with other team members from Sales, Marketing, Customer Success, Professional Services, Support, Finance, and Development as SMEs for their processes and tools
Learn current and new product features to ensure the development, creation, and improvement of all types of documentation to support usage and adoption
Support style-guide updates and improvements for consistent and repeatable content release
Support content management for the full life-cycle of the content from creation through obsolescence
Support content management infrastructure in storage framework and best practices
Practice internal training and knowledge sharing through various mediums applicable to the audience
WHAT YOU WILL NEED TO BE SUCCESSFUL
Bachelor’s in communication, computer science or in a related field
Minimum 3 years’ experience in technical writing with a preference in the IoT / SaaS field
Working knowledge of HTML, Confluence Wiki, Camtasia or other video editing tools
Expert knowledge of technical writing standards and guidelines
Solid communication skills, ability to communicate clearly and concisely both verbally and in writing
Ability to work independently and cooperatively as a team and with multiple internal and external stakeholders
Demonstrated ability to research information, to grasp and synthesize complex ideas.
Strong attention to details
Solid customer orientation competency
Your professional English must be fluent and flawless.
REQUIRED COMPETENCIES
Effective Communication
Information gathering
Delivering on commitments
Execution
Detail oriented
Problem analysis
Innovation
LIFE @ POWER FACTORS
We are an agile software development company – big enough to make an impact, but small enough to move quickly and execute in a growing industry, taking advantage of rapidly evolving technologies. We are a collective of bold and ingenious talents driven by results. Our team is made up of hard-working, fun-loving people who are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.
WHY JOIN US
A humble cause with a clear purpose – you will help us fight climate change with every day at work. We aim to be environmentally conscious in all aspects of our operations.
Work with passionate experts and top talents in your field – we are proud of our highly skilled crowd and the savviness each of us brings to the team.
Friendly and uplifting atmosphere – we believe kindness and respectfulness is core for our culture. A friendly smile or a helping hand is never far away.
Flexible hours and workplace – it is the results that count, not when or where. Our hybrid/remote work setup allows everyone to set themselves up for success and create a more sustainable work-life balance.
All the benefits you expect (and more) – besides the basic benefits (adapted to local needs and norms), you will enjoy perks such as 8h of paid volunteering per year and participation in our Corporate Bonus Program (to name a few).
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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